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Contracting Regional Manager

2 weeks ago

Newmarket, Suffolk, United Kingdom Seed Environmental Ltd Full time £50,000 per year
Description

Contract: Permanent

Location: Newmarket, Suffolk

Salary: £50,000+ per annum

About Us

SEED Environmental is one of the UK's leading providers of intelligent environmental and property incident response, remediation and restoration services for our insurance, commercial and public sector clients. We adopt an "Intelligent Solutions" approach, assessing and analysing every incident on its merits before implementing a unique response.

As part of the Celnor Group, we maintain a family culture where everyone is welcoming, helpful, and open to ideas. We value giving people a voice and creating an environment where colleagues can thrive and develop their careers.

About the Role

We are seeking an experienced Contracting Regional Manager - East to join our Contracting Division based in Newmarket, Suffolk. Reporting to the Operations Director, you will be responsible for the day-to-day regional operations and administration functions of the regional contracting division, ensuring the region runs smoothly and efficiently in accordance with the company's policies, processes, and procedures.

This is an excellent opportunity for a strategic operational leader to drive regional performance, manage budgets, develop teams, and strengthen client relationships across the East of England region.

Key Responsibilities

Regional Management

  • Work with the Consulting Regional Lead to provide timely and accurate regional planner information to the Operations Director
  • Collate, maintain and provide regional BI and KPI information including pipeline, WIP, SLA, invoice projections and forecasting
  • Hold weekly meetings with regional project managers to understand caseload, identify problems and ensure effective project delivery
  • Manage regional client, homeowner, and contractor complaints, escalating to the Operations Director where necessary
  • Manage regional budgets to accurately project cash flows and effectively manage regional finances
  • Identify and highlight potential areas to improve financial efficiencies
  • Ensure administration tasks within the contracting division are completed routinely and on time
  • Act decisively to cover emergency works and customer complaints, keeping all parties informed

Health and Safety

  • Consider health and safety during all stages of a project lifecycle
  • Ensure staff work in a safe manner and observe the company's health, safety and environmental rules and procedures
  • Set an example of safe behaviour, particularly to new starters and junior staff

Staff Management

  • Manage staff to maximise productivity, chargeability and efficiency through proactive management, mentoring and training
  • Highlight resource availability or shortages to the Operations Director
  • Provide technical support to regional and technical leads with project reviews and technical issues
  • Deliver staff training and mentoring to ensure works are completed in accordance with quality systems and standard operating procedures
  • Authorise staff purchase orders to provide spend control and enable project delivery
  • Ensure all contracting staff are appropriately trained and competent to fulfil their job roles
  • Review and identify opportunities for improvement through increased staff training

Commercial Skills

  • Demonstrate financial and market awareness, guiding staff to save costs and improve company competitiveness
  • Strengthen and maintain client relationships to ensure successful continuance of business operations regionally
  • Proactively fulfil client development duties and manage, develop and understand client requirements
  • Instil SEED core values and establish a culture of continuous business improvement
  • Influence and promote collaboration between consulting, contracting and financial departments
  • Communicate effectively with consulting Operations Director and Group Quality and Compliance Manager to deliver operational excellence
Skills, Knowledge & Expertise

Essential Requirements:

  • Proven experience in regional operations management within contracting or construction environments
  • Strong financial acumen with budget management experience
  • Excellent leadership and people management skills
  • Ability to demonstrate self-starting ability and inspire teams
  • Strong problem-solving skills with the ability to identify, analyse and interpret challenges effectively
  • Excellent written and verbal communication skills for engaging with teams, senior management, subcontractors and clients
  • Ability to organise, plan ahead and prioritise work effectively
  • Experience managing operational changes based on sound planning and resource management

Desirable:

  • Experience in insurance restoration or environmental services sector
  • Understanding of health and safety compliance in contracting environments
  • Track record of business development and client relationship management

What We're Looking For:

We seek a dynamic and results-driven leader who can manage complex regional operations while maintaining strong relationships with clients and teams. The successful candidate will have exceptional organisational skills, commercial awareness, and the ability to drive continuous improvement across all aspects of regional delivery.

Salary and Benefits

Salary and Benefits

We offer a competitive salary of £50,000+ per annum and provide a comprehensive range of benefits including:

  • Company car
  • Enhanced pension scheme
  • Private healthcare
  • Holiday entitlement starting at 20 days, increasing with service up to 25 days plus bank holidays
  • Life insurance (2x annual salary)
  • Enhanced sick pay and employee assistance programme

SEED Environmental is an equal opportunities employer committed to diversity and inclusion in the workplace.

To apply, please submit your CV and a covering letter explaining why you're the right fit for this role.

About Seed