Infrastructure Engineer

Job Title: Infrastructure Engineer

Location: Milton Keynes, Hybrid (2 days a week in the office)

Salary:
£55,000 - £65,000

Contract Type: Permanent, 37.5 hpw

Interviews expected to take place in the New Year.

Join Personal Group and play a key role in shaping the future of our technology landscape.

We're looking for an experienced and driven
Infrastructure Engineer
to help us build, maintain and enhance the systems that keep our business running smoothly, securely and efficiently. If you thrive in a fast-moving environment, are passionate about delivering resilient technology, and enjoy solving complex problems, this could be the perfect role for you.

About the Role

As our Infrastructure Engineer, you will configure, maintain and monitor the performance of our technology infrastructure across the Group, ensuring our hardware, software and networks operate at peak performance.

You'll be hands-on with system design, troubleshooting for our on-premise and cloud infrastructure, taking the technical lead on upgrades and new initiatives. You'll also work closely with the Technology Support Team to deliver a high-quality service to users across the business.

This role also includes responsibility for ensuring out-of-hours coverage to minimise service disruption and safeguard security.

What You'll Be Doing

• Designing and implementing robust IT system architectures, and selecting the right technologies for scalability and performance.
• Leading infrastructure projects including upgrades, migrations and new technology implementations.
• Managing and configuring the business network (routers, switches, firewalls, VPNs).
• Installing, maintaining and optimising servers and end-user devices (physical and virtual).
• Overseeing cloud infrastructure provisioning and management.
• Ensuring strong security controls, including firewalls, IDS, encryption, vulnerability assessments and penetration testing management.
• Monitoring system performance and proactively solving problems to minimise downtime.
• Ensuring reliable backup solutions are implemented, including running and reporting on DR tests.
• Developing IT documentation and contributing to technology strategy.
• Continuously reviewing processes and recommending improvements.
• Ensuring systems and processes comply with FCA principles, Consumer Duty, TCF and relevant legislation.

What You'll Bring

Essential Technical Skills

• Proven experience as an Infrastructure Engineer supporting production systems.
• Strong system design and architecture capabilities.
• Expertise in network management (routers, firewalls, switches, VPNs).
• Hands-on experience with client/server environments — installation, configuration, maintenance and patching.
• Experience with backup, DR planning and execution.
• Cloud infrastructure management skills (e.g., provisioning, monitoring, securing cloud resources).
• Strong understanding of security best practice in regulated environments.
• Excellent diagnostic and troubleshooting ability across hardware, software and networking.
• Strong relationship builder with credibility and trust.
• Strategic and creative problem solver.
• Able to perform under pressure and adapt to changing priorities.
• Able to balance day-to-day delivery with long-term strategic thinking.
• Genuine customer focus with a desire to exceed expectations.

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you

Personal Group is proud to be an inclusive employer and encourages applications from a diverse range of candidates. If you require reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Recruitment Team.

The Company

The Personal Group family offer a range of products help protect, connect, and engage the UK workforce with communication tools, employee benefits, and health insurance plans. Innecto offer specialist pay and reward and employee experience consultancy. Together we provide a full-service solution to help our clients stand out as an employer of choice.

Our mission is to protect the unprotected and connect the unconnected. We want to make work happy, for everyone.

Why? Because when people are happy, they're more productive. And when people feel like they make a difference, they do.

Today we're making work happy for more people than ever before, and we are looking for great people to help create a brighter future for the UK workforce.

Could you be our next great hire?