Pub General Manager

2 weeks ago

Ulverston LA AY, United Kingdom Inno Hospitality Collective Limited Full time £32,000 - £34,000 per year

We are currently recruiting for a Temporary General Manager to oversee operations in our pub, restaurant and accommodation at The Sun Inn Ulverston. This role is to cover a period of absence and is available for an immediate Start.

This position may lead to a permanent role within one of the sites in our group of 5 venues.

Initially, we can consider this role on a self employed basis if required.

This is the largest site in the Inno Hospitality Collective group and will involve managing our front of house team, kitchen and 20 bedroom hotel.

We pride ourselves on offering great quality food and service, so the successful candidates must be able to ensure that we are delivering on this, and offer an excellent level of customer care alongside it. We host events such as Bottomless Brunch, and functions/live music nights and your role will focus on ensuring every customers experience is perfect.

This role does require some admin tasks, such as managing our booking systems , EPOS and customer email communications, so applicants must be competent in these systems.

You will be responsible for managing and training our team, and will show enthusiasm when promoting the business, researching new innovative ideas and actively drive it forward.

The ideal candidate will:

  • Oversee all aspects of the daily operations of the establishment
  • Greet guests in a friendly and welcoming manner
  • Effectively manage the bar/service areas
  • Have complete understanding of Menu's at all times
  • Prepare drinks both alcoholic and non-alcoholic
  • Train and develop the team across all departments to a high standard
  • Provide an exceptional level of customer care and food service in line with our company policy
  • Develop and implement strategies to increase sales and profitability
  • Provide exceptional customer service and address customer concerns or complaints
  • Collaborate with other departments, such as kitchen and housekeeping, to ensure smooth operations
  • Create and maintain a positive work environment for employees

Qualifications:

- Previous experience of at least 3 years in a leadership role within the food industry, preferably in a hotel, pub or hospitality setting

- Strong knowledge of food preparation, production, and kitchen operations

- Excellent communication and interpersonal skills

- Ability to effectively manage a team and delegate tasks

- Knowledge of food safety regulations and best practices

- Familiarity with bartending or beverage service

- Strong problem-solving skills and ability to handle stressful situations

We offer competitive compensation based on experience.

Live in accommodation is available in a private ensuite hotel room onsite.

If you are a motivated individual with a passion for hospitality and leadership, we would love to hear from you. Please apply with your CV highlighting your relevant experience.

Job Type: Full-time

Pay: £32,000.00-£34,000.00 per year

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking

Application question(s):

  • What is your current notice period?

Experience:

  • Hospitality management: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

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