Field Service Engineer

Job Description

Bandai Namco Amusement Europe Limited

www.bandainamco-

Job Title: Field Service Engineer

Reporting To: Regional Service Manager & Supervisor

WHO ARE WE:

Bandai Namco Amusement Europe Ltd. is a leading manufacturer, distributor, and operator in the global entertainment industry. We champion receptive and spirited individuals and provide them with an encouraging environment for innovation and personal development.

THE ROLE:

We have an exciting opportunity in the services department to join the Bandai Namco family as a Field Service Engineer in Crawley and surrounding areas as required. As a Field Service Engineer, you will be involved in every aspect of providing our key accounts with a professional service, attending sites for installing new machines, carrying out diagnostic and preventative maintenance, performing monetary collections and most importantly, playing the games to make sure they're fun and functional

JOB DESCRIPTION:

· Servicing and maintaining arcade machines including carrying out preventative maintenance, testing for all types of games sited within a specific area and complete service call logs.

· Perform monetary collections where required and handle cash responsibly according to BNAE standards.

· To communicate regularly and effectively with your Regional Service Manager and Supervisor, working to the Rota produced by them monthly.

· Keep organised with administrative tasks and maintain effective communication via email and other platforms where used.

· Build a rapport with Site Staff/Managers and continue to develop the company's business with its existing major customers and future prospects.

· Perform ad hoc duties reasonably requested by your Regional Manager/Supervisor.

WHAT YOU'LL GET FROM US:

We will provide you with a competitive salary and annual leave allowance accompanied by a performance-based bonus. You'll receive a company car and fuel card with unlimited personal use and a set of tools, including a phone, needed to carry out your work. You will be provided a consistent Rota allowing you to make plans for your days off.

Most importantly, you'll receive guidance from a great support network of Engineers across the country. At Bandai Namco, everyone is happy to take a call to help you progress and get the job done and you'll be actively encouraged to continuous professional development of your own skills.

JOB TYPE:

Full-time

Working Hours: 40 hours per week, weekend availability necessary.

Salary: £27,580 per annum

Annual Leave: 33 Days per annum (inclusive of bank holidays)

BENEFITS:

Company car & fuel card with personal use.

Company phone

Performance based bonus

Consistent Rota

Work with a great deal of independence but supported by a great network of people.

Work Location: On the road field service in Crawley and surrounding areas.

Fun for All into the Future

Bandai Namco is an Equal Opportunity Employer. As firm believers in diverse thinking, we strive to build a workforce that is representative of our audiences, society and the world around us. We are committed to an employment process that respects a variety of voices, identities, backgrounds, experiences and perspectives.

Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, neurodiversity, disability or any other category protected by law.

Reference ID: BN-FSE-08E

Job Type: Full-time

Pay: From £27,580.00 per year

Benefits:

• Company car
• Company pension

Application question(s):

• Are you authorised to work in the UK?
• Do you hold a full UK driving licence?
• Are you able to use a multimeter?

Work Location: On the road