Senior Commercial Analytics Manager

Senior Commercial Analytics Manager
Full Time, Permanent
London EC2A

About the role:

We're looking for a talented and strategic Senior Commercial Analytics Manager to lead our UK-based Commercial Analytics team. This role will help drive the ambitious commercial plans for the UK's largest meal-kit in 2025 and beyond. In this high-impact role, you'll manage a team of three analysts working as key analytics thought partners to cross-functional stakeholders across Strategy, Retention, Marketing, Product, and Finance domains.

Reporting into the Director of Business Operations, you'll play a central role in shaping the centralised Commercial Analytics function -  defining the agenda, evolving team routines and tooling, and embedding best practices to scale insight-led decision-making. Your team will use advanced analytics tools and platforms to support a wide range of critical business initiatives, from marketing campaign performance and product investment to retention strategy and customer experience. This is a strategic and hands-on leadership role where you'll coach and develop your team while unlocking the insights that fuel growth, efficiency, and smarter decisions across the business.

What you'll do:

• Own the Commercial Analytics agenda, setting priorities and ensuring alignment with key business objectives while collaborating closely with cross-functional stakeholders in Strategy, Retention, Marketing, Product, and Finance.
• Collaborate with senior leadership to provide data-backed insights that influence strategic planning, growth initiatives, and performance tracking.
• Champion Generative AI uptake and integration across the organisation, developing transformative use-cases and driving autonomy for stakeholders in leveraging Generative AI. 
• Lead and manage a high-performing team of three analysts across customer, product, and marketing analytics - mentoring and upskilling your team, driving best practices, and ensuring efficient, automated processes.
• Identify and prioritise new commercial analytics opportunities, owning analytics initiatives from ideation through to execution.
• Develop and evolve scalable reporting frameworks, dashboards, and tools to track and optimise key commercial KPIs.
• Oversee the team's workloads and provide direct analytics support, ensuring the team's resources are deployed flexibly across critical areas of focus.
• Establish and enforce data governance, ETLs, data quality, and reporting standards to ensure consistency and reliability across the Commercial Analytics function.
• Look for opportunities to automate repetitive tasks and analysis to increase efficiency and streamline processes.
• Maintain strong relationships with Global Analytics counterparts to stay abreast of internal data and analytics developments and best practices and collaborate on cross-market initiatives.

Who You Are

• Advanced user of SQL and good working knowledge of other data tooling such as Tableau, Python and Excel/Google Sheets
• A strategic thinker with strong commercial acumen, able to translate complex data insights into actionable plans that drive business change and create real impact.
• Data-driven by nature, with the ability to turn data and numbers into meaningful insights that guide decision-making and strategic initiatives.
• Experienced in collaborating with senior leadership to drive business change with data-backed insights.
• A natural leader who demonstrates influence and management potential, even without formal line management responsibilities, with a passion for mentorship and developing others.
• Strong organisational skills, capable of managing workloads, defining priorities, and proposing new, more efficient ways of working
• Skilled in data visualisation, statistical analysis, with a strong technical aptitude to support analytical work.
• Highly motivated by fast-paced, dynamic environments, thriving on continuous feedback, growth, and constructive debate

What you will get in return

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Free professional development and coaching memberships
• Mental health first aiders and an employee assistance programme
• Dog friendly London office
• If in the office, enjoy a free breakfast every day
• Eye care scheme
• Cycle to work scheme
• Group Life Assurance

Location: The HelloFresh Farm, 60 Worship Street, EC2A 2EZ

Hybrid Working Policy : We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.