Senior Account Manager – Retail

2 weeks ago

London, Greater London, United Kingdom Kammoon Ltd Full time £30,000 - £45,000 per year

About Us

We are a dynamic and fast-growing Mediterranean food manufacturer and brand, supplying high-quality products to leading retailers such as Whole Foods, Planet Organic, Bayley & Sage, and others. In addition to our branded range, we partner with major retailers and food service groups to deliver white-label and private-label solutions.

We are SALSA accredited and currently progressing towards BRC certification, with an audit scheduled for October.

We are now seeking a Senior Account Manager to drive this growth and take the business to the next level.

A motivated self-starter with a passion for food, you will play a key role in securing and managing major retail and food service accounts, building strong buyer relationships, and shaping our brand presence. This is a hands-on commercial role within a close-knit team, combining sales leadership with marketing and brand activation responsibilities to ensure the success of our retail, wholesale, and private-label business.

Key Responsibilities:

Sales & Account Management

  • Manage and grow key retail, wholesale, and food service accounts (e.g. Whole Foods, Planet Organic, and others).
  • Identify and secure new listings, partnerships, and distribution opportunities.
  • Lead customer business planning, ensuring sales and profitability targets are achieved.
  • Develop and execute commercial plans for each account, including pricing, promotion, and range development.
  • Collaborate with supply chain and operations to ensure outstanding service levels and delivery performance.

Brand & Marketing Support

  • Work closely with the Managing Director to strengthen the company's brand identity and positioning.
  • Contribute to product launches, packaging design, and storytelling to align with customer needs and brand strategy.
  • Coordinate promotional campaigns, in-store activations, and digital collaborations to enhance visibility and drive sales.
  • Support social media content planning by providing commercial insights and product highlights.
  • Prepare marketing materials, presentations, and trade communications for key buyers and distributors.
  • Participate in trade shows and industry events (e.g. IFE, Speciality Fine Food) to promote the brand and generate leads.
  • Gather and share consumer and market insights to guide marketing and innovation priorities.

Commercial & Strategic Support

  • Support in developing and implementing the company's commercial growth strategy.
  • Monitor sales performance and market trends, providing actionable insights and forecasts.
  • Contribute to product innovation and range reviews based on category and consumer insights.
  • Manage P&L accountability for assigned accounts and deliver agreed sales and profit targets.
  • Cross-Functional Collaboration
  • Work closely with operations, production, and NPD teams to ensure alignment between commercial goals and production capabilities.

Qualifications & Experience

  • Proven experience in FMCG or chilled food sales, ideally within the grocery or foodservice sectors.
  • Proven track record of delivering sales and profit growth with major UK retailers or distributors.
  • Strong experience managing both branded and private-label accounts.
  • Experience supporting marketing and brand activation projects, ideally within a food or FMCG environment.
  • Confident negotiator with strong commercial acumen and analytical ability.
  • Degree in Business, Marketing, or related field preferred.

Package

  • Salary: £35,000–£45,000 per annum (depending on experience)
  • Bonus: Performance-based
  • Benefits: To be discussed at offer stage

Job Types: Full-time, Permanent

Pay: £35,000.00-£45,000.00 per year

Work Location: In person

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