Resource Manager

4 days ago

London, Greater London, United Kingdom Colibri Digital Full time £60,000 - £120,000 per year

Department:
Operations

Location:
Remote, UK

Description
We are looking for a highly organised and experienced Resourcing Manager to oversee and optimise the resource management and associated operational processes. At the centre of the business, this critical role will be highly visible and be an important connective tissue across several teams with different technical expertise.

The key responsibilities include; ensuring the efficient deployment of our workforce, managing project staffing, engaging with people to understand their skills and implementing strategies to maximise productivity. Finding opportunities to improve the use of existing tools or leverage AI will also form an important part of the innovation this role will bring to the company.

Key Responsibilities

  • Staffing and Resourcing for Customer Engagements.
  • Develop, implement and manage resource management tools, systems and processes to meet business demand.
  • Manage the allocation of personnel to projects based on commercial contracts and agreed delivery schedules - balancing client needs, employee development, and business objectives.
  • Work closely with sales, presales, practice leads and project managers to forecast demand and manage resource allocation effectively.
  • Forecast and report resource capacity including bench, hiring and project roll-off.
  • Maintain visibility of current and upcoming projects to forecast resource needs.
  • Identify and implement process improvements to streamline operations, facilitate collaboration and improve resource efficiency.
  • Identify gaps in skill sets and help identity recruitment needs and initiatives to ensure the right mix of talent.
  • Support practices to maximise team productivity, including reporting.
  • Innovate across business operations, systems and processes to create and scale a Resource Management model with a focus on automation and AI adoption.

Skills, Knowledge and Expertise

  • Proven experience (5 years+) in resource management in a similar technology services businesses
  • Experience dealing with teams of over 100 resources.
  • Excellent communication and interpersonal abilities.
  • Proficiency in resource planning best practices and tools.
  • Ability to work effectively in a fast-paced and dynamic environment.
  • Agility to adapt to shifting demands and priorities.
  • Solid understanding of success metrics and a strong understanding of delivery and business operations.
  • Solid understanding of technologies, with experience of working with engineering teams (Cloud, Data, Software).

Benefits

  • Remote-first working with flexibility around client needs.
  • Private health insurance
  • Projects with global brands & public sector leaders, working on real-world impact
  • A collaborative culture of excellence and continuous improvement
  • Competitive salary, bonus structure, and long-term growth opportunities

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