Current jobs related to Medical Receptionist - Bordon, Hampshire - Pinehill Surgery

About Us: Pinehill Surgery is a well-established and reputable general practice dedicated to providing high-quality healthcare services to our community. We pride ourselves on our patient-centred approach and are committed to maintaining a warm and welcoming environment for both our patients and staff.

Job Summary: We are currently seeking a dedicated and professional GP Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and will play a crucial role in ensuring the smooth running of our practice. The GP Receptionist will handle administrative tasks, greet patients, schedule appointments, and provide exceptional customer service. This is a part time position and the successful candidate will work on a rota basis between the hours of 07:45 and 18:45 Monday to Friday. The practice opens between 09:00 and 13:00 on a Saturday once per month and this shift is covered on a rota basis amongst all reception staff.

Key Responsibilities:

• Greet and assist patients with a friendly and welcoming demeanour.
• Answer phone calls, schedule appointments, and manage the appointment calendar efficiently.
• Ensure patient information is accurate and up-to-date in our electronic medical records system.
• Process patient registrations and maintain confidentiality of sensitive information.
• Liaise with medical staff and other team members to ensure efficient patient flow.
• Handle patient inquiries and provide information about services offered.
• Assist with administrative tasks such as filing, scanning, and data entry.
• Maintain a clean and organized reception area.

Qualifications:

• Previous experience in a medical office or similar administrative role is preferred.
• Excellent communication and interpersonal skills.
• Excellent IT skills.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Compassionate and empathetic towards patients.
• Previous experience of EMIS is ideal but not essential.

Benefits:

• Competitive salary commensurate with experience.
• NHS Pension.
• Employee Assistance Programme.
• Bright Exchange discount programme for staff.

How to Apply: Interested candidates are invited to submit a resume and cover letter via Indeed.

Pinehill Surgery is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Part-time, Permanent

Pay: £12.66 per hour

Expected hours: 25 per week

Benefits:

• Company pension
• Employee discount
• Free flu jabs
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Education:

• GCSE or equivalent (preferred)

Experience:

• Medical Receptionist: 1 year (required)

Work Location: In person

Reference ID: REC-03