EAP Counselor

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary

The Employee Assistance Program (EAP) Counselor supports the mission of the EAP and provides employee assistance services to staff, employees, and their immediate family members across Mass General Brigham, as well as to employees of all affiliated client companies that have arranged for EAP services. These services include clinical assessment, short-term counseling and referral, establishment of community linkages and a provider network, case monitoring, and follow-up.

Hybrid Schedule: This position will require at least 2 days onsite at Brigham and Women's Hospital and/or Mass General Hospital

Essential Functions

-Offers confidential behavioral health assessments, short-term counseling, crisis intervention, referrals, and follow-up support to employees and their household members.

-Adheres to standard procedures, ensuring confidentiality, ethical conduct, and timely documentation for program evaluation.

-Acts as a liaison between clients and supervisors with permission, and consults with managers and HR on employee or workgroup issues.

-Works closely with Occupational Health, Employee Relations, and HR to address employee concerns and coordinate care.

-Maintains and updates a network of internal and external referral resources to ensure high-quality support for clients.

-Delivers orientations, well-being trainings, and workshops to promote EAP services and workplace mental health.

-Participates in EAP organizations and ongoing training to stay current with best practices and regulations

Qualifications

Education

• Master's Degree Social Work required
• Master's Degree Psychology required
• Master's Degree Health & Human Services required

Licenses and Credentials

• Licensed Clinical Social Worker [LCSW - State License]
• Licensed Mental Health Counselor [LMHC - State License]

Experience

• Clinical training and experience in chemical dependency 0-1 year preferred

Knowledge, Skills and Abilities

• - Proficient in crisis intervention techniques to support individuals in acute distress.
• - Knowledgeable in conducting clinical assessments, including substance use evaluations and appropriate interventions.
• - Experienced in providing grief counseling to individuals and families.
• - Knowledgeable in motivational interviewing to encourage behavioral change.
• - Competent in client assessment, referral processes, and follow-up care coordination.
• - Familiar with the use of standardized clinical measurement tools (e.g., PHQ).
• - Strong communication, interpersonal, and organizational skills.
• - Ability to collaborate effectively with multidisciplinary teams while maintaining strict confidentiality.

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

175 Cambridge Street

Scheduled Weekly Hours

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$62, $90,750.40/Annual

Grade

6At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package

EEO Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

---