Analyst, ICS Control Management Risk ID, Assessment, Testing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

ICS Governance & Control sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers – the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers.

The objective of the ICS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for ICS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.

How will you make an impact in this role?

ICS Control Management is looking for an Analyst of Risk ID, Assessment, Testing & Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Analyst, ICS Control Management Risk ID, Assessment, Testing & Reporting will:

• Assist in the identification and documentation of key risks and controls across business processes and systems, ensuring alignment to the enterprise Control Framework and taxonomy standards.
• Support facilitation of Risk and Control Self-Assessments (RCSAs) and Process Risk Self-Assessments (PRSAs) with Business Units, ensuring assessments are completed in line with control framework requirements, regulatory expectations, and methodology updates.
• Support ongoing control monitoring and testing activities (supplemental to BU process owner reviews) to assess the effectiveness and sustainability of controls within the control framework.
• Proactively help identify areas of heightened risk or control weakness through RCSA/PRSA insights, testing outcomes, and data analysis, and assist in designing appropriate remediation or control enhancements.
• Support preparation of thematic risk and control reporting, including identification of key trends, emerging risks, and control performance insights for management and governance forums.
• Maintain and update control mapping within the framework, ensuring accurate linkages between risks, controls, and processes (e.g., control coverage and mapping consistency).
• Collaborate with BUs and process owners to identify control gaps or improvement opportunities, particularly where new products, processes, or regulatory changes require updates to the control environment.
• Support the consistent application and embedding of risk management and control framework practices across the business, promoting control awareness and effective risk mitigation.

Minimum Qualifications:

• 1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
• Project management, communication, and interpersonal skills
• Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
• Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively

Preferred Qualifications:

• Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
• Experience in at least one of the following:
• Supporting identification of operational risks throughout business processes and systems
• Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met
• Supporting independent control monitoring, including identification of control improvements
• Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing

ORMCM

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.