Internal Sales

2 weeks ago


Doncaster, Doncaster, United Kingdom BAPP Industrial Supplies (Doncaster) Ltd Full time £20,000 - £40,000 per year

About the Role

  • Handle incoming sales calls and enquiries in a professional and efficient manner
  • Build and maintain strong relationships with both new and existing customers
  • Manage a portfolio of customer accounts, ensuring excellent service and repeat business
  • Identify sales opportunities and upsell/cross-sell relevant products and services
  • Process sales orders, prepare quotations, and follow up on outstanding quotes
  • Liaise with suppliers and coordinate with internal departments to ensure timely delivery of products
  • Work closely with the external sales team to develop and implement account growth strategies
  • Maintain accurate records of customer interactions and sales activity in the CRM system
  • Monitor stock levels and product availability as part of the sales process
  • Provide after-sales support and resolve customer issues in a timely manner

Requirements

  • Previous experience in internal sales, customer service, or account management (ideally preferred)
  • Strong communication skills with a professional and personable manner
  • Confidence in upselling/cross selling and objection handling
  • Good attention to detail and ability to work in a fast-paced environment
  • Strong organisational skills and the ability to manage your time effectively
  • Knowledge of fixings and fasteners, or experience in the construction supply industry, is a strong advantage – but not essential

Benefits

  • Full product training and ongoing support
  • Opportunities for progression within a growing company
  • Health scheme and company pension

Job Type: Full-time

Benefits:

  • Company pension
  • Health & wellbeing programme

Schedule:

  • Monday to Friday

Work Location: In person

Reference ID: INTERNAL SALES / BUSINESS DEVELOPMENT



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