Reception and Administration

2 weeks ago

Edgware, Greater London, United Kingdom London Law Solicitors Full time £20,000 - £30,000 per year

Job Overview

We are seeking Reception and Administrator to join our team in a dynamic and fast-paced environment.

Key responsibilities/Duties:

  • Follow the strict procedures and policies of the firm

  • Serves visitors by greeting, welcoming, and directing them appropriately

  • Ensuring clients receive good customer service and Offering clients beverages while they wait for their meetings

  • Notifies firm personnel of visitor arrival

  • Taking payments from clients, in cash or visa card using card machines

  • Maintains security and telecommunications system

  • Booking and preparing meeting rooms

  • Informs visitors by answering or referring inquiries

  • Keeps a safe and clean reception area by complying with procedures, rules, and regulations

  • Contributes to team effort by accomplishing related results as needed

  • Answering and forwarding phone calls - saving new enquiries onto the phone log

  • Operating a switchboard in a warm and confident manner

  • Managing Calendar and meeting booking on a computerised meeting booking system

  • Communication with clients, third parties, and office staff

  • Liaising with the Paralegals and Solicitors on the telephone and face-to-face

  • Dealing with office incoming and outgoing post

  • Administration duties including, but not limited to, file opening, file closing, scheduling documents, scanning, photocopying, filing, sorting, distributing paperwork, assistance in preparation of court bundles, drafting basic letters/emails to clients and third parties

  • Monitoring and managing general office email

  • Responding to website and telephone enquiries

  • Monitoring and ordering all necessary office and kitchen supplies

  • Participate in any events organised by the firm

  • Participate in all performance review meetings

  • Responsibility for maintaining a record of own professional development

  • Attend any training course provided by the firm

  • Any other task that the firm may ask you to deal with such as attending court

Key Skills

  • Competent with Microsoft Office Suite

  • Customer Service skills

  • Hands-on experience with office equipment (e.g. fax machines and printers)

  • Be able to speak and write English fluently

  • Preferred language skills such as English, Pashto, Farsi, Urdu and Dari languages

  • Well-organised

  • Friendly and polite

  • Professional attitude and appearance

  • Ability to be resourceful and proactive when issues arise

  • Efficient

  • Able to deal with difficult clients or customers

  • Self-motivated

  • Multitasking and time-management skills, with the ability to prioritize tasks

Job Types: Full-time, Permanent, Fixed term contract

Contract length: 12 months

Pay: £20,000.00-£30,000.00 per year

Benefits:

  • On-site parking

Work Location: In person

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