Host/Hostess
2 weeks ago
Overview
We are seeking a friendly and professional Host/Host to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience. Your hospitality skills and ability to communicate effectively will be essential in managing guest interactions and seating arrangements.
Duties
- Greet guests warmly as they arrive, ensuring a positive first impression.
- Manage the reservation system and maintain an accurate waitlist during busy periods.
- Escort guests to their tables, providing menus and information about daily specials.
- Communicate effectively with the kitchen and serving staff to ensure smooth service flow.
- Handle guest inquiries and concerns with professionalism, ensuring satisfaction throughout their visit.
- Maintain cleanliness and organisation of the host/host area, including menus and waiting areas.
- Assist with phone etiquette by answering calls promptly and efficiently, taking reservations when necessary.
Experience
- Previous restaurant or hotel experience is highly desirable, showcasing your familiarity with the hospitality industry.
- Strong communication skills are essential for interacting with guests and team members alike.
- A background in guest services or serving will be advantageous in understanding customer needs.
- Demonstrated ability to manage multiple tasks while maintaining attention to detail in a fast-paced environment. Join us as a Host/Host where your passion for hospitality will shine, contributing to memorable dining experiences for our valued guests
Job Types: Full-time, Part-time, Permanent
Pay: £13.00-£13.50 per hour
Work Location: In person
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