Performance & Integration Manager

5 days ago

Milton Keynes, Milton Keynes, United Kingdom Arcus FM Full time
Why Join Us

We are seeking a strategic and forward-thinking leader to develop and execute a 5-year data and technology roadmap for a key client, driving operational efficiency through smart use of data, systems, and digital tools, ensuring alignment across asset management, operations, and supply chain.

What You'll Be Doing

Strategic Technology Planning

  • Develop and deliver a comprehensive 5-year technology strategy aligned with digital transformation goals.

  • Identify, assess, and introduce emerging technologies and SaaS tools to enhance permitting, contractor management, H&S, and document control.

Data Governance & Strategy

  • Define and implement consistent data governance frameworks, taxonomies, and standards across asset and operational workflows.

  • Partner with Asset and Operations teams to ensure accurate, organised, and high-quality data collection and utilisation.

Systems Leadership

  • Liaise with Ostara (CMMS), IT, and Information Security teams to support API integrations and supply chain connectivity.

  • Lead enhancements to core systems and ensure interoperability with third-party platforms.

  • Work collaboratively with the Data & MI Centre of Excellence to maintain alignment with best practice and drive innovation.

Insight & Reporting

  • Own the Power BI reporting ecosystem for the account, including dashboard development and requirements definition for Data Warehouse integration.

  • Drive adoption, training, and understanding of reporting outputs across operational teams.

Performance Management Support

  • Translate system outputs into meaningful insights and performance indicators to support continuous improvement.

  • Partner with department leads to embed data-driven decision-making into daily operations.

Team Leadership

  • Line manage the Data Manager and Business Reporting Analyst, providing strategic direction, coaching, and development support.

  • Foster a culture of innovation, collaboration, and continuous improvement within the data and reporting function.

What We're Looking For

Qualifications

  • Completion of an advanced Microsoft-accredited Power BI course such as PL-300 (Data Analyst Associate), or equivalent diploma-level training covering semantic modelling, governance, and secure deployment.

Experience & Expertise

  • Significant experience in data strategy, systems integration, and reporting within a facilities management or asset-intensive environment.

  • Strong understanding of CMMS platforms (preferably Ostara) and API-driven system architecture.

  • Expert-level Power BI capability, including data modelling, report building, governance, and user enablement.

  • Experience evaluating and implementing SaaS tools for operational functions (e.g., permitting, contractor management, safety systems).

  • Excellent communication and stakeholder engagement skills, with the ability to influence at all organisational levels.

  • Strategic mindset combined with hands-on technical capability and a passion for using technology to drive operational efficiency.

  • Demonstrable experience implementing data governance frameworks, ideally supported by formal training in role-based access, workspace management, and enterprise reporting.

Why Join Us?

This is a rare opportunity to shape the digital future of a major client account—driving innovation, improving performance, and enabling data-led transformation across every operational area. You will work at both strategic and hands-on levels, supported by a collaborative central digital function and an engaged operational team.

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