Sales & Live Commerce Executive
1 week ago
About Us
The Sofa Shop is home to the UK's largest Smart Sofa showroom, specialising in cinema sofas, recliners, beds, and innovative furniture.
We're fast-growing, energetic, and creative — and now we're looking for a Sales & Live Commerce Executive who can generate real income across multiple platforms, drive daily engagement, and help scale our sales to the next level.
Your Mission
To sell — online, in-store, and live.
You'll be responsible for turning interest into revenue through in-person sales, social media, live-streaming sessions, and digital selling tools. This role blends traditional retail skills with modern online marketing and content creation — perfect for someone confident, results-driven, and social-media savvy.
Key Responsibilities
Showroom & In-Person Sales
- Welcome customers, understand their needs, and close sales confidently
- Hit and exceed daily and monthly sales targets
- Manage showroom enquiries, follow up on warm leads, and secure deposits
Live Selling & Social Media Growth
- Host daily LIVE sessions on platforms like TikTok, Instagram, and Facebook
- Engage audiences, answer questions in real time, and create excitement around products
- Plan and execute live-stream schedules with creative presentation and product demos
- Collaborate with the marketing team on visuals, offers, and content ideas
Online Selling & Lead Conversion
- Manage and respond to inbound leads from social media, web chat, and email
- Use CRM tools to track conversations and follow-ups
- Upsell, cross-sell, and turn every enquiry into an opportunity
- Create listings and product updates that maximise visibility and conversions
Reporting & Targets
- Track daily sales and live performance metrics
- Report conversion rates, live engagement, and revenue generated
- Provide feedback on what products, promotions, and formats perform best
Collaboration
- Work with content creators, warehouse, and marketing teams to ensure promotions run smoothly
- Help plan product features for live sessions and social campaigns
- Support creative direction for new product launches
Ideal Candidate
- Proven experience in sales, retail, or live selling (e.g., TikTok Shop, Instagram Live, etc.)
- Confident, persuasive communicator — comfortable speaking on camera and in person
- Results-driven with a natural hunger for closing deals
- Strong understanding of social media, engagement, and audience building
- Organised and proactive — always planning the next opportunity to sell
- Tech-savvy and able to use CRM, Shopify, or online selling platforms
- Positive, energetic personality with excellent customer service instincts
Package
- Salary: £30K – £33K (DOE)
- Holidays: 20 days + Bank Holidays (rising by 1 per year after 2 years, capped at 25)
- Birthday Off each year
- Free On-Site Parking
- Pension Contributions
- Staff Discount after 12 months (cost-price benefit)
- Career Progression: opportunity to advance into Senior Sales or E-Commerce Management roles
Final Note
This role is for someone who loves selling — not just waiting for customers, but creating them. You'll bring energy, ideas, and consistency to live streams and in-person sales, helping the business grow every single day.
If you're confident on camera, obsessed with results, and ready to own your success — we'd love to meet you.
Job Type: Full-time
Pay: £30,000.00-£330,000.00 per year
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