Senior Manager – Innovation and AI

Firm Summary

White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.

With lawyers operating from more than 40 locations, working around the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world's key financial markets and our strengths in handling complex cross-border work.

It's not just about our global network of offices; it's the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It's one of the reasons we attract and retain cross-border work.

Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Our people represent 90 nationalities and speak 80 languages.

Position Summary

The Senior Manager of Innovation & AI acts as a strategic leader within White & Case's award-winning Innovation & AI team, shaping and executing the firm's vision to redefine legal technology leadership. This role oversees a high-performing team, providing direction, mentorship, and accountability to ensure the successful evaluation, implementation, and adoption of cutting-edge technology and AI solutions. By collaborating with cross-functional experts and the broader Practice Solutions team, the Senior Manager drives transformative initiatives that deliver measurable impact across practice groups and offices. Through the strategic orchestration and optimization of attorney workflows, this position ensures that team and departmental objectives are achieved with rigor and agility, reinforcing White & Case's commitment to operational excellence, innovation, and continuous improvement.

Duties and Accountabilities1

• Provide strategic consultation and guidance to lawyers, legal staff, and clients on leveraging technology and AI to optimize legal matters, including contract management, automation, and transaction management.
• Oversee project execution to ensure quality outcomes and client satisfaction.
• Lead the selection, implementation, and adoption of advanced technologies, with a particular focus on AI solutions.
• Coordinate closely with business services teams, including technical staff and procurement, to ensure seamless integration.
• Oversee technology testing and deliver actionable feedback to project teams and vendors.
• Champion the introduction of new technologies to matter teams, identifying high-impact applications and driving adoption.
• Take ownership of operational management for live, client-facing programs, ensuring the effective delivery of services in collaboration with Innovation & AI team members.
• Analyze usage data and key metrics to inform recommendations for process improvements and technology enhancements.
• Oversee the pipeline of technology and innovation opportunities, prioritizing initiatives that align with the firm's strategic objectives.
• Manage, mentor, and develop direct reports within the Innovation & AI team, setting clear goals, providing regular feedback, conducting performance evaluations, and supporting professional growth to ensure a high-performing and engaged team
• Perform additional responsibilities as required to support the team and firm's innovation agenda.
• Ability to travel domestic and internationally

Required Skills

• Bachelor's degree required. Juris Doctor, litigation practice or Paralegal preferred.
• Project management and business analysis certification a plus, PMP or ACEDS.
• 10+ years of experience working with in innovation management roles.
• Deep expertise in leading and deploying legal technology solutions, including due diligence document review platforms, contract automation and management systems, transaction management tools, and advanced collaboration technologies.
• Proven track record of implementing automation and AI-enabled tools (e.g., Contract Express, Office & Dragons, Harvey, Legora, vLex, Hebbia) and driving adoption across complex legal environments.
• Strong understanding of legal practice workflows and operational processes, with the ability to identify opportunities for technology-driven improvement.
• Advanced proficiency in standard business applications (Microsoft Word, Excel, PowerPoint) and data analytics platforms (such as Tableau or Microsoft PowerBI).
• Exceptional consultancy and stakeholder management skills, with the ability to communicate complex technical concepts clearly to lawyers and business leaders, and to bridge the gap between technology and legal teams.
• Highly developed diplomacy and change management capabilities, adept at building consensus and fostering collaboration within cross-functional, global teams and among lawyers at all levels.
• Demonstrated project management expertise, including the ability to lead and deliver projects within matrixed, non-hierarchical environments.
• In-depth knowledge of emerging trends, best practices, and developments in AI-enabled and automation legal technologies, with a commitment to driving continuous improvement and innovation.
• Strong independent working skills, with sound judgment on when to escalate issues or seek additional support.
• Management and coaching of junior team members, with a focus on their career development and performance.

Location & Reporting

• This role will be based in either our New York or London office.
• This role reports to Global Director of Innovation & AI.

Equal Opportunities

White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. Applicants who are interested in applying for a position and require an accommodation during the process should contact

Note to Recruitment Agencies

Our internal Recruitment team are responsible for all end-to-end lateral recruitment processes. All agencies must sign White & Case terms of business, which are office specific. Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction. Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions. If you have any questions, please contact the Americas Lateral Recruitment team.

Equal Opportunities

White & Case is an Equal Employment Opportunity (EEO) employer and is committed to a fair workplace. It is our Firm's policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.

Applicants who are interested in applying for a position and require accommodation during the process should contact Our internal Recruitment team are responsible for all end-to-end lateral recruitment processes. 

Benefits

White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible.

The firm may modify and amend this job description at any time in its sole discretion. Nothing herein creates a contract of employment or modifies the at-will nature of employment

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