Assistant Manager

1 week ago

Forest of Dean England United Kingdom Knekt Hub Full time £24,000 - £36,000 per year
Assistant Manager – Vineyard & Hospitality Venue | £30,000 + Benefits

Location: Newent, Gloucestershire (GL18 1LS)

Salary: £30,000 per year

Hours: Full-time | Core shifts 3:00–11:00pm | Evening & weekend work required

Benefits: On-site parking
• Employee discounts
• Retail discounts

About Us

We are a thriving English vineyard and hospitality venue set in the heart of the Gloucestershire countryside. Known for our award-winning wines, exceptional guest experiences, and warm, welcoming service, our estate combines winemaking, a brasserie, tastings, and events to create truly memorable visits.

This is a unique opportunity to join a business that blends luxury hospitality with artisan wine production, in a setting that celebrates local culture, food, and community.

The Role

As Assistant Manager, you will be a key part of the front-of-house leadership team, supporting the General Manager in delivering seamless hospitality experiences. From guiding guests through our wines to ensuring smooth brasserie service, you'll play a hands-on role in daily operations, staff supervision, and enhancing the venue's growing reputation.

This is a role for someone who thrives on responsibility, people leadership, and guest engagement, with the chance to be part of an exciting journey as our business continues to evolve.

Key Responsibilities

  • Lead and oversee shifts in the brasserie, ensuring smooth, efficient service

  • Supervise and mentor team members, offering support and training

  • Deliver engaging guided wine tastings, confidently introducing guests to our range of wines

  • Handle guest queries and resolve issues promptly to maintain exceptional service standards

  • Contribute to social media presence, supporting marketing and engagement efforts

  • Maintain compliance with food safety, hygiene, and health & safety standards

  • Collaborate with colleagues across departments to deliver memorable guest experiences

About You

  • Previous supervisory or managerial experience in hospitality (restaurant, hotel, or similar)

  • Passionate about food, wine, and creating lasting guest experiences

  • Strong leadership, communication, and organisational skills

  • Comfortable engaging with guests in both service and wine tasting contexts

  • Familiar with restaurant booking systems and social media platforms

  • Adaptable, reliable, and a true team player

What We Offer

  • £30,000 salary

  • Employee discounts across food, wine, and retail

  • Free on-site parking

  • A collaborative team culture with genuine career progression opportunities

  • The chance to work in a stunning vineyard setting, combining hospitality with the unique world of English wine

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