Experienced Business Systems Analyst

As a global market leader, iPipeline combines technology, innovation, and expertise to deliver ground-breaking, award-winning software solutions that transform the life insurance, financial services, and protection industries. With one of the industry's largest data sets, we help advisors/advisers and agents to transform paper and manual operations into a secure, seamless digital experience – from proposal to commission– so they can help better secure the financial futures of their clients.

At iPipeline, you'll play a major role in helping us to provide best-in-class, transformative solutions. We're passionate, creative, and innovative, and together as a team, we continually strive to advance, accelerate, and expand the reach of our technology. We value different perspectives and are committed to creating an environment that embraces diverse backgrounds and fosters inclusion.

We're proud that we've been recognized as a repeat winner of various industry awards, demonstrating our excellence and highlighting us as a top workplace in both the US and the UK. We believe that the culture we've built for our nearly 900 employees around the word is exceptional -- and we've created a place where our employees love to come to work, every single day.

Come join our team

About iPipeline

Founded in 1995, iPipeline operates as a business unit of Roper Technologies (Nasdaq:  ROP), a constituent of the Nasdaq 100, S&P 500, and Fortune 1000 indices. iPipeline is a leading global provider of comprehensive and integrated digital solutions for the life insurance and financial services industries in North America, and life insurance and pensions industries in the UK. We couple one of the most expansive digital and automated platforms with one of the industry's largest data libraries to accelerate, automate, and simplify various applications, processes, and workflows – from quote to commission – with seamless integration. Our vision is to help everyone achieve lasting financial security by delivering innovative solutions that connect, simplify, and transform the industry.  

iPipeline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religious creed, national origin, age, sexual orientation, gender identity, physical or mental disability, and/or protected veteran status. We are committed to building a supportive and inclusive environment for all employees.

This is an office-based position.

The Experienced Business Systems Analyst is responsible for working independently on mid-level business systems projects, gathering and analyzing business requirements, developing system specifications, and ensuring alignment between business needs and technical solutions. This role requires the ability to work on complex projects as well as support multiple customers at once. 

Essential Job Functions

• Continuation of the responsibilities at the P1-Associate level, plus those listed below.
• Requirements Elicitation: Lead individual and group meetings to gather detailed business requirements. Perform impact analysis. Identify and analyze scope change.
• Process Improvement: Identify opportunities for business process improvement and make recommendations. Present user requirements, functional specifications, technical specifications, and process flow diagrams to the development team.
• System Specifications: Develop system specifications and work closely with development teams to ensure alignment with business needs.
• Data Modeling: Create data models and process diagrams to represent business needs.
• Stakeholder Management: Facilitate requirements meetings and workshops with stakeholders.
• Solution Evaluation: Assist in evaluating potential solutions to meet business requirements through independent investigation. Adhere to product best practices to ensure consistent technical solution design.
• Collaboration: Facilitate discussions with business stakeholders, developers, and QA teams to ensure requirements are clearly understood, technical solutions are aligned, and testing plans are robust. Act as a key point of contact for complex system-related issues, providing detailed analysis and insights to refine design approaches.
• All other duties as assigned.

Knowledge, Skills, and Abilities

• Expanded knowledge and expertise in their field.
• Develop, continuously demonstrate, and master skills, job responsibilities, and core competencies.
• Ability to work independently and manage multiple tasks effectively.
• Mastery of business analysis principles.

Technical Competencies

• Intermediate Business Analysis and Configuration Tools: Proficiency in more advanced tools and software for requirements management and documentation (e.g., Jira, Excel, Word, Microsoft Visio, PowerPoint). Undertake medium complexity configuration activities (RMT/Workbenches). Strong understanding of database structures and write basic queries (SQL). 
• Intermediate Data Analysis: Ability to conduct more detailed data analysis and create complex reports using data analysis tools or databases (e.g., SQL).
• Understanding of SDLC Methodologies: Deeper understanding of SDLC methodologies and the ability to apply them in various project contexts.
• Documentation Skills: Ability to create detailed business requirement documents and functional specifications.
• Business Process Modeling: More advanced understanding of business process modeling techniques.
• Business Analysis Techniques: Proficient in various business analysis techniques such as SWOT analysis, GAP analysis, and root cause analysis.
• Problem Solving Skills: Skill in managing and documenting detailed requirements and user stories, with the ability to use modeling tools. Deeper understanding of the technical integrations and documentation. Strong problem-solving and critical thinking skills.

We offer a competitive compensation and benefits package, opportunities for career growth, Pension plan with company-matched contributions, generous time off and flexible work/life balance, an employee wellness program, and an awards and recognition program – all in a creative, fast-growing, and innovative company.