Clinical Governance Manager

A Bit About Us

We're Doccla, and we're redefining where and how healthcare is delivered.

Our Virtual Ward and Remote Monitoring Solutions enable hospitals and health systems to care for patients at home. We support patients across the full care journey—from early discharge and acute recovery to long-term condition management and proactive care.

We provide everything clinicians need to deliver safe, effective Virtual Care: medical-grade devices, logistics, patient onboarding, EHR integration, and an end-to-end clinical platform built around real-world workflows.

We currently work with over 60% of NHS ICBs and supporting health systems across the including UK, Ireland, France, and the DACH region to reduce hospital pressure, improve outcomes, and create a more resilient model of care.

We're backed by top European investors, having secured £35m in Series B funding led by Lakestar, with participation from Elaia, General Catalyst, Speedinvest, and Bertelsmann.

Why Join Us?

This is your chance to join Doccla at a key stage in our growth.

We're building the category leader in Virtual Care and Remote Patient Monitoring. You'll be part of a highly entrepreneurial, mission-driven team that combines expertise across clinical, technical, commercial, and operational domains.

We're solving real problems for patients and health systems—and growing fast.

What You'll Do as a Clinical Governance Manager

The post holder will be responsible for ensuring robust clinical governance processes at Doccla. This will include evaluating, monitoring and maintaining clinical quality and assurance across the organisation, supported by the Chief Medical Officer.

• Lead the development of clinical governance initiatives to support highest quality and safest patient care

• Have a lead role in ensuring compliance with CQC regulatory expectations

• Have a lead role in the development of and adherence to underpinning clinical policies and strategies

• Offer project management support to clinical governance processes

• Develop and quality assure effective systems for the investigation of incidents, complaints and patient feedback

• Role model a culture of clinical governance and quality in the organisation

• Lead on organisational training related to clinical governance activities

• Undertake and oversee clinical audit processes and support with dissemination of learning

• Ensuring joined up clinical governance processes between Doccla and partners

• Clinical Governance reporting

What Experience You'll Bring to the Team

Requirements

The post holder must demonstrate effective leadership qualities and have extensive experience of patient care. They must be able to work well in a flexible environment with a multidisciplinary team (including non-clinicians). They must be skilled at communicating and able to motivate teams to achieve quality outcomes. Above all, the post holder must be passionate about service improvement through innovation and patient-centred care.

Qualifications

The post holder must:

• be educated to a degree level or equivalent;

• have current registration with NMC/HCPC;

• have the right to work in the UK; and

• have evidence of specialist knowledge and continuing professional development.

Experience:

The post holder must have:

• extensive experience of clinical governance in healthcare setting;

• extensive experience of leading healthcare services through CQC preparation and inspection;

• experience of embedding clinical governance processes; and

• a proven record of strong leadership and managing teams

The post holder would ideally also have:

• experience of working in an independent digital healthcare setting

• project management experience

What We're Looking For

Skills/Abilities:

The post holder must:

• be able to read, write and speak English fluently;

• have solid technology acumen;

• have excellent written and verbal communication skills and well-developed interpersonal skills;

• be excellent at team working with the ability to work using their own initiative;

• be a strong role model across Doccla as a whole, and demonstrate compassionate leadership

• be professional and patient-focussed;

• be accountable for their own actions in accordance with their Code of Professional Conduct;

• demonstrate a strong commitment to identifying development opportunities, celebrating success, and encouraging creativity, innovation, and excellence in practice;

• be able to work autonomously with minimal direction;

• be dynamic, flexible and willing to task shift to meet the needs of the organisational priorities

• have delegation, people and workload management skills;

• use an evidence-based approach to decision making

• ensure clinical governance activities are benchmarked to best practice and national guidelines;

• have strong analytical and problem-solving skills

• have the ability to identify, develop, nurture and promote innovative approaches to service development

• have well-developed project management, presentation, and reporting skills; and

• be confident using IT systems MS office (including word and excel).

Ideally, applicants will also have some knowledge and experience of remote patient monitoring technologies.

How We Work

We empower everyone at Doccla to take ownership of their work and the company's mission. We act ethically and always put patient safety and outcomes first.

To thrive here, you'll need a can-do attitude and an action-oriented approach, along with a willingness to learn and grow through open feedback.

We're a hybrid team, with offices in London, Denmark, Germany, and Stockholm. Most of our team is London-based and enjoys in-person time at our WeWork HQ 1–3 days per week, where you'll find great lunch, barista coffee, and a pet-friendly space. Some roles are fully remote, depending on the team and responsibilities.

What You'll Get

Annual Leave & Holidays
25 days annual leave + up to 8 UK bank holidays
Option to buy or sell holidays

Remote Working
Flexible remote options
£200 remote working stipend

Financial Benefits
Employee stock options
4% pension on full basic pay
4x salary life insurance

Health & Wellness
Private health insurance
4 months full pay for birthing parent*
4 weeks full pay for non-birthing parent*
Sick pay

In-Office Perks (London HQ)
Free daily lunch
Pet-friendly office

Other Benefits
£500 L&D budget per person
Cycle to work scheme

Via Smart Health:
24/7 GP appointments
Mental health support
Nutrition & fitness advice
Second opinions & health checks

In Return for Your Hard Work

• A competitive compensation package (base + stock options), with half-year and annual performance reviews
• The chance to work on patient-first, system-level healthcare challenges in one of Europe's leading healthtech companies
• Opportunities for growth and leadership—we want you to challenge the status quo, own your impact, and continue developing, with our full support

Diversity at Doccla

We embrace diversity. To build a great product, we need a team with a wide range of perspectives, backgrounds, and experiences.

We're committed to equal opportunity hiring—regardless of race, religion, gender identity, sexual orientation, age, disability, or background. If you're excited about the role, we encourage you to apply even if your experience doesn't match every point.

Safer Recruitment

We are committed to safer recruitment practices. If the role involves access to children or vulnerable adults, a Disclosure and Barring Service (DBS) check will be required.

It is an offence to apply for such work if you are barred from working with children or vulnerable adults.

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