Technical Support Lead

2 weeks ago

Saffron Walden, Essex, United Kingdom Technical Futures Ltd Full time

A Technical Support Engineer/Lead with strong interpersonal skills and the ability to set up and demonstrate a range of defence/security related electronic products and systems will provide technical support, manage demonstrations and deliver training for a thriving High-Tech Company.
Training provided. Travel will be required for approximately 25% of the time including Internationally.

Applications are welcome from Engineers who may have experience of setting up demonstrations and equipment such as sensors, radar, broadcast, audio/video, or cameras. You may be a hobbyist or have worked in the Defence sector. You must be able to work independently and have excellent customer facing skills.

Ideally qualified to Degree level (or equivalent technical qualification) in an Electronics Engineering discipline, you'll hold a full driving License and be willing and able to travel both domestically and Internationally. Hybrid working available.

Key Requirements:

  • Electronic Engineering related qualification (Degree/HNC/HND).
  • Proven experience of Electronic systems such as radar, security sensor systems
    or similar
    .
  • Technical support experience.
  • Full Driving License & ability to travel to deliver demonstrations and training.
  • Excellent customer facing skills.

In this Technical Support Engineer role you will support customers with technical queries, providing training and setting up and undertaking product demonstrations. Reporting to the COO and working closely with project engineer, sales and engineering teams; you will take responsibility for achieving resolution of technical issues with the radar equipment, ensuring demo sites are fully operational and compliant.

If you have a background in or have a keen interest in providing technical / field support within a defence electronic environment and thrive on working closely with customers – please apply in confidence for full details.

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