Domestic Support Assistant

About the University of Sunderland

The University of Sunderland offers life-changing opportunities for 27,500 students across its campuses in Sunderland, London, Hong Kong, and through global partnerships with learning institutions in 19 countries. We're proud to be a top 30 UK university (Guardian University Guide 2024), with top-quality facilities, inclusive culture, and our vibrant, ever-changing city.

The University of Sunderland is in an exciting phase of its development with a new vision and redefined strategic ambitions designed to take advantage of the ever-changing higher education landscape at home and overseas.

About the role

We are seeking a passionate, hardworking and reliable individual to join our team and fulfil the role of Domestic Support Assistant. You will be responsible for cleaning across campus.

The successful candidate will be motivated, flexible, task focused and have good customer service skills. If this sounds like you, and you strive to deliver high service standards then we would like to hear from you.

What you can bring

This role will involve supporting the effective delivery of a high quality modern and flexible Facilities Support front line service by undertaking a number of duties, including:

• Cleaning
• Environmental Services

The successful candidate will be flexible in their times of work as the role will have a start time of either 06:00am or 09:30am depending on the business needs and may vary from week to week. The working days will be Monday to Friday with occasional weekends to cover University Open Days and events.

What we can offer you

Our University is not just a place of academic excellence, but also a community that embraces inclusivity and support. We value our staff and offer a rewarding package that goes beyond just salary. At the University of Sunderland, we prioritise not only your professional growth but also your happiness and well-being.

• Enjoy a generous annual leave entitlement of 31 days, along with an additional 5 closure days over the Christmas break and 8 Bank Holidays.
• Enrolment into our pension scheme, ensuring your financial security for the future.
• Access to our "My Lifestyle Benefits Platform", where you can enjoy online discounts at hundreds of retailers every day. Plus, take advantage of exclusive schemes that allow you to purchase a new car, bike, or technology at a discounted rate.
• Your health and well-being are important to us. That's why we provide access to discounted private medical insurance, health cash plans, and guidance on financial well-being.
• Maintaining an active lifestyle is made easy with discounted membership for CitySpace Fitness, our state-of-the-art facility for sports and social activities.

Equality, diversity & inclusion

We strongly believe that an inclusive university, where a diverse range of individuals feel valued and have equal opportunity to get into work and reach their potential, is good for our staff, students, university, and society.

Our work on equality, diversity and inclusivity has never been more important. We believe inclusivity is an essential value at the heart of what we do, and we want all our staff to be part of that journey with us.

Our recent staff survey conducted in 2023 showed that 97% of our staff believed that we were committed to achieving an inclusive university.

The closing date for applications is Thursday 11th December GMT). You must be available to attend an interview on Tuesday 16th November 2025 at 10.15am.

Please note that applications are only accepted via the University of Sunderland's job portal, we do not accept CVs as part of the process.

If you would like to know more about the role please contact Vicki Allman (Assistant Facilities Support Manager), on during office hours).

Job Details

Department

Estates & Facilities - Facilities Support

Location

Sunderland Campus

Salary

per annum pro rata - £16,139.86 to £16,883.11

Hours per Week

25

Closing Date

Thursday 11 December 2025

Interview Date

Tuesday 16 December 2025

Reference

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