Operational Support Liaison Assistant

1 week ago

Leicester, Leicester, United Kingdom MTS Cleansing Services Ltd Full time

Position:Operational Support Liaison Assistant

Location:Cossington/Leicester

Line Reporting Manager:STW Logistics Supervisor

Hours:6am - 6pm, 4 on 4 off shift pattern hours)

Salary:£31,989.33, £14.61ph

Company Benefits

  • 20 days holiday plus bank holidays
  • Company Uniform
  • Company Events
  • Company Pension
  • Free Parking & On-site parking
  • Referral Program
  • Health & wellbeing programme
  • Death In Services Cover
  • Paid induction/training
  • Excellent rate of pay
  • Career progression and job security
  • State of the art technical equipment to carry out your daily tasks
  • Support from a family run company that considers, your health, safety, and wellbeing as a number one priority

Principle Duties And Accountabilities

  • Be responsible for Customer Liaison Communications

Roles And Responsibilities

  • Direct Customer Liaison
  • Support internal transport teams and other departments within the Business in the delivery of operational and administrative services to internal and external customers.
  • Support senior transport teams.
  • Provide administrative support to senior transport teams to ensure all paperwork is accurate and up to date.
  • Managing the in-house system and databases (CTrack, Ortec, AAIR)
  • Escalation process to internal management
  • General office duties include telephone enquiries from customers and employees.

Health & Safety
Section 7 of the Health & Safety at Work Act states the general duties of employees at work.

It shall be the duty of every employee while at work to:

  • To take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts or omissions at work; and
  • as regards any duty or requirement imposed on their employer or any other person by or under any of the relevant statutory provisions, to co-operate with them so far as is necessary to enable that duty or requirement to be performed or complied with

Operational Support Liaison Assistant Health And Safety Responsibilities Are

  • To understand and comply with the company health and safety policy.
  • To influence and promote a positive health, safety culture within the organisation and lead by example.
  • To report all health, safety, and environmental incidents to the Line Manager/SHEQW department within 2 hours of it happening
  • Ensure workplace and welfare housekeeping is maintained.
  • Comply with the company office risk assessment.
  • Comply with and use the company Integrated Management System (IMS)
  • To ensure you are aware of the company fire and first aid arrangements, and emergency evacuation procedure for you and your staff.
  • Ensure regular monitoring is carried out to ensure compliance to legislative and company requirements.

Qualifications / Competency

  • Previous experience in an office environment is essential.
  • Previous experience within the transport, waste, or logistics industry desired
  • Must have the ability to take on responsibility for your own workload.
  • Proficient using Microsoft Office systems including Word and Excel
  • Ability to well under pressure
  • Trustworthy
  • Reliable
  • Professional disposition

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