Account Manager

Account Manager – T4

LONDON AND SOUTH EAST REGION

Mast Group Ltd. are a world class manufacturer and supplier of diagnostic products for clinical, industrial and veterinary testing. As an independent company, since 1959, our commitment to maintaining integrity and customer satisfaction, combined with innovation in in-vitro diagnostics, has resulted in improved clinical decisions and pathways.

Working as part of our U.K. wide sales team, we are looking to recruit a Sales professional to build up our sales of existing products and to increase market share through organic growth and with the launch of our exciting new ranges.

An excellent communicator with the ability to engage knowledgably and confidentially with a range of customers from different disciplines, such as laboratory technical and managerial personnel, to specialist consultants, purchasing/procurement and financial decision makers. Applicants will need to be comfortable delivering confident and assured product demonstrations and presentations to audiences of between 10 and 50 clinical and laboratory professionals.

Applicants must be based on territory, and willing to travel as this sales area covers a large geographical area. The role will require, at times, overnight stays to ensure the opportunities in the territory are to be fully exploited

THE ROLE

• To manage a core territory as determined by the Sales Manager so that agreed sales and profitability targets are delivered.
• To attain annual sales to pre-defined sales targets within the territory by both growing the number of products sold to each customer and growing the number of customers.
• To produce accurate, reliable market information in order to determine the potential profitability of the introduction of new products.
• To communicate market intelligence on customer needs and competitor activity.
• Work closely and in conjunction with other departments within Mast including Marketing, R&D and Customer Services
• To own, manage, keep up to date and ensure all appropriate databases are accurate. This particularly includes the CRM system.
• To rigorously comply with all appropriate procedural documents
• To pro-actively develop, monitor and manage customer accounts.
• To pro-actively network with customers and prospects at specialist meetings, forums, presentations etc
• To be pro-active for quotation opportunities, in managing electronic quotes and invitation to tenders (ITT). To ensure such quotations and ITTs are responded to within the appropriate deadlines and standards.
• To attend exhibitions and demonstration as required.
• To deliver territory based sales campaigns and achieve the planned new sales
• To contribute to being a member of a highly motivated sales team by actively networking within the team and actively participating in all sales and company events.

QUALIFICATIONS AND COMPETENCIES

• Achievement orientated - ability to set and achieve goals.
• Good analytical skills
• Excellent negotiation skills
• Highly motivational and self motivated
• Excellent organisational skills
• Empathetic and objective approach to customer and market needs and the ability to offer solutions to customer's problems
• Excellent team player
• Excellent communication and interpersonal skills, - face-to-face – written – good telephone manner.
• Possess a current valid driving license
• Educated to degree level in a life science discipline – preferably microbiology.

TECHNICAL SKILLS AND EXPERIENCE

• Good understanding of clinical laboratory diagnostic methodologies – practical experience of working in a microbiology laboratory an advantage.
• Good PC application knowledge to include Windows, MS Word, MS Excel, PowerPoint.
• Experience in writing and maintaining formal documentation such as quotations, process documents an advantage.
• Ideally a minimum of three years experience in selling to the UK hospital laboratory diagnostic market
• Experience in responding to and winning formal tenders an advantage.
• Experience in key/major accounts management/development an advantage.

In addition to the specified duties the employee is expected to perform additional tasks when reasonably called upon to do so.

We want someone who demonstrates our Company values:

CoMmitted

ReliAble

ReSponsible

InTegrity

Job Types: Full-time, Permanent

Benefits:

• Company car
• Company pension
• Enhanced maternity leave
• Enhanced paternity leave
• Life insurance
• Private medical insurance
• Sick pay

Education:

• Bachelor's (preferred)

Experience:

• sales: 3 years (required)

Work Location: In person