hall / night porter

Hall / Night Porter

Location: Beaulieu Road , Lyndhurst

Hours: Full Time

Salary: including TRONC

We are currently looking for a customer focused Hall Porter to join our front of house team at the award winning, Lime Wood Hotel. Lime Wood, is a boutique country house, set in the heart of the New Forest National Park. It is laid-back 5* luxury at its best, with Chefs Angela Hartnett and Luke Holder at the helm of the kitchen and a wellness spa within the grounds.

Why join us?

We give our teams a great place to work that is fun, professional, and just little bit different.

At the heart of what we do and why we do it is our consideration for your work life balance. Compassion, consideration, and patience is the motto. Standards are clear, ambition is high. We understand our team and support them to achieve their goals.

Perks & Benefits:

• Meals on duty – We are an ethical business committed to the best staff food in the industry.
• 35% discount on food, beverages & treatments at Lime Wood.
• Take home goods – cost price.
• Perkbox – employee discount scheme with access to more than a hundred daily rewards ranging from free food in major UK restaurants, to movie tickets and high street clothing brands.
• Range of learning & development opportunities

Plus, much more…

To view our full range of perks, visit our 'Why join us' section on our career's webpage:

About the role:

As Hall Porter you will be the first and last face our restaurant and hotel guests see, working collaboratively with our reception team ensuring that our guests are provided with a warm welcome, attention to detailed service and fond memories to go home with. You will also be required on occasion to cover night porter holidays.

Responsibilities include but not limited to:

• Meet and greet our guests into the hotel, offering a concierge service in a warm and friendly manner.
• Offer to carry guest luggage to their rooms.
• Facilitate the parking of our guest's cars.
• Going the extra mile to meet guests' requests and accommodate their needs.
• Reporting to the Reception Manager for any other front of house responsibilities.
• Covering Night teams holiday throughout the year

Pay

Up to £27500 including TRONC. Based on 40hours per week.

Experience in a similar, customer focused role is preferred but not essential as full training will be provided.

We are a founder member of the Hoteliers Charter aimed at raising the profile of hospitality, advocating working in hotels as a great career choice, for more information visit

Lime Wood is laid-back luxury at its best – a stunning building set in the middle of the forest landscape. A multi-award-winning 5-star 33 bed hotel with everything from our Herb House Spa to a Green house guests can eat in. Set in the heart of The New Forest National Park and 1 mile from the village of Lyndhurst

The Hartnett Holder & Co. restaurant has a different approach to hospitality – fine dining has been thrown out and replaced with a fun dining experience which includes seasonal, locally sourced and fresh British food with an Italian twist. There's no need for a suit and tie here The team at Lime Wood provide the highest level of service within a relaxed environment, making our guest feel truly at home.