Regional Sales Manager

Overall Job Purpose

To develop and maintain strong, long-term relationships with both new and existing clients through regular customer visits, with the aim of securing new door orders in line with agreed sales targets and supporting the company's growth objectives.

Key Objectives

• Generate sales enquiries for quotations to be produced in line with agreed company targets and personal key performance indicators (KPIs).
• Achieve and exceed agreed sales order targets.
• Manage own diary and generate appointments with potential customers, contractors, architects, and end users.
• Apply knowledge and experience to sell the features and benefits of the company products to a variety of prospective customers.
• Produce monthly sales order forecasts.
• Attend and input into monthly sales meetings.
• Visit sites and prepare accurate site surveys.
• Prepare accurate and detailed enquiries from discussions with the client and report back to the relevant office staff.
• Follow up quotations in a timely manner and record progress updates on CRM and forecast sheets.
• Maintain up to date customer records in CRM.
• Effectively deal with any customer dissatisfaction, escalating any issues as required.
• Liaise with the sales estimators and/or technical team as required.
• Produce annual sales forecasts to assist in preparing company budgets.
• Report any market intelligence such as competitor's new products, revised pricing etc.
• Produce customer success stories (photos and customer comments) to feed into company marketing activity.
• Contribute to continuous improvement of existing and new product ideas.

PERSON SPECIFICATION

All criteria detailed below are essential, unless stated as "D" (desirable).

Education and qualifications

• Relevant sales and/or engineering qualifications (D).

Experience, knowledge and understanding

• Minimum 3 years' experience in a similar Regional/area sales management role.
• Demonstrate knowledge and confidence in dealing with colleagues to ensure they are following correct procedures.
• Good knowledge and understanding of customer concepts and use of relationship database (Insightly or equivalent).
• Understanding and achieving Key Performance Indicators.
• Proficient in the use of Microsoft Programmes (in particular, Microsoft Excel).
• Experience working with confidential information and within the parameters non-disclosure agreements.
• Experience in a manufacturing/engineering environment (D).

Skills

• Strong planning and organisational skills.
• Strong commercial awareness and ability to manage situations and customers' expectations to achieve win-win outcomes.
• Technical knowledge of company products and those of other manufacturers (D).
• Ability to co-ordinate with supervisors, managers, customers and engineers.
• Strong people and communication skills with team members and customers.

Personal qualities and commitment

• Hard-working and motivated.
• Committed to providing excellent customer service.
• Professional and customer focused.
• Ability to use initiative, work independently and as part of a team.
• Flexible approach to work tasks with a willingness to support the business where required.
• A proactive 'can-do' attitude.
• Meticulous, with an eye for detail.
• Ability to effectively manage competing deadlines.

Other factors

• Clean driving licence is essential with regular travel to various customer sites.
• Flexible and adaptable approach to working hours and job tasks as required.
• Right to work in the UK.

WHAT WE OFFER

At Clark Door we believe in rewarding our team and supporting your growth. Here's what you can look forward to:

• Compensation -
  Basic salary up to £50k with achievable OTE of £65k-70k
• Company Car/Vehicle Allowance -
  Receive a company vehicle or allowance to support your role and client visits.
• Career Development
  – Grow with us through structured training, development pathways, and clear career progression opportunities.
• Generous Annual Leave
  – Enjoy 33 days of annual leave, inclusive of bank holidays, to rest and recharge.
• Birthday Off
  – Celebrate your special day with an extra day off, no annual leave required.
• Loyalty Reward Scheme
  – Earn an additional day of annual leave after 3 and 5 years of continuous service, recognising your dedication.
• Life Assurance
  – Peace of mind with life cover at 4x your basic salary.
• Holiday Flexibility
  – Access our holiday purchase scheme to tailor your leave to your lifestyle.
• Financial Benefits
  – Company pension contributions and employee discounts to support your financial wellbeing.
• Family-Friendly Policies
  – Enhanced maternity and paternity leave designed to support you through life's big moments.
• Health & Wellbeing
  – Stay active with our cycle-to-work scheme and benefit from additional store discounts.
• Employee Referral Scheme
  – Recommend great people and earn bonuses through our referral rewards programme.
• Sick Pay Support
  – Company-funded sick pay provides security when you need it most.