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Regional Operations Director

2 weeks ago

Thames Valley, United Kingdom Tilbury Douglas Full time £80,000 - £120,000 per year

Position Title

Regional Operations Director – Infrastructure

The Opportunity

We are growing our team delivering AMP8 for Thames Water, to meet the greatly enlarged programme of works between 2025 and 2030. Tilbury Douglas have already been allocated circa £250m of projects in the Cotswolds, Oxfordshire and Thames Valley regions.

This is a great opportunity to join the team delivering on Treatment Works within this area. Our projects are a mix of civil, mechanical, electrical and ICA scopes and range between £2.5m to £25m in size, several of which will be on sites where we are currently delivering AMP7 projects.

This is also an exciting time to join the Tilbury Douglas Infrastructure Division as we are delivering enlarged AMP8 programmes across the UK for several water companies. We are recruiting across all project disciplines including management, supervision, design, engineering, commercial, project controls and project services.

Role Summary

The Regional Operations Director will lead the day-to-day operations of our projects, ensuring they are completed on time, within budget, and to the highest standards of quality and safety. They will also provide leadership to the Contracts Managers, Site Management, Supervision, Site Engineering & Commissioning, as well as leadership of the technical forums; temporary works, lifting, site engineering and the Black Hat Academy for frontline supervisors.

Thames Water is a complex multi-faceted organisation, and the Regional Operations Director will need to be experienced in developing and managing the client relationship at different interface points and across varying levels of leadership seniority.

The role is a key member of the Framework Senior Leadership Team and will be active in framework strategy, business planning, resource planning and our work winning activities. The role will also be active in the wider Infrastructure Division, developing and providing support to business development, strategy and transformation.

This role requires strong leadership, strategic planning, excellence at client relationships and exceptional problem-solving skills.

Position Title – Regional Operations Director

Key Responsibilities

  1. Strategic Leadership

Provide visible safety, health, wellbeing and environmental leadership to the wider framework team

Leadership of the framework operations team

Develop and implement the company's project management strategies in alignment with business objectives (Including adoption of new IMS)

Support framework and divisional business development activities by providing technical expertise, support and ensuring feasibility of proposals

Provide guidance and training to junior staff

  1. Project Management

Recruit and develop project delivery teams that are recognised by stakeholders for excellence in delivery

Oversee the planning, execution, and successful completion of projects

Ensure adherence to timelines, budgets, and quality standards

Support technical investigations, technical reviews, troubleshooting, and problem-solving for complex challenges.

  1. Compliance and Standards

Ensure adherence to UK building regulations, health and safety laws, and company policies.

Support implementation of quality management systems to uphold industry standards and accreditations.

Monitor industry developments and regulatory changes, ensuring company practices remain compliant.

  1. Leadership and Team Development

Lead, mentor, and develop project teams, promoting continuous learning and professional development.

Foster collaboration across departments, ensuring alignment between client, project delivery teams, supply chain and end users

Build strong relationships with clients, contractors, and other stakeholders, serving as a trusted advisor.

  1. Financial and Risk Management

Develop and oversee project budgets, monitor expenditure, and identify opportunities for efficiency and cost-saving measures.

Support Identification of potential risks and support development of mitigation strategies to ensure project success

Track project performance using key performance indicators (KPIs) and implement improvements as needed

Position Title – Regional Operations Director

  1. Innovation and Sustainability

Drive innovation, ensuring adoption of best practices and emerging technologies in construction and engineering

Promote sustainable practices and solutions in line with company goals and client requirements

Encourage the adoption of digital tools such as A-Site and the IMS, and other advanced technologies to enhance project efficiency

Knowledge/Skills/Experience

Minimum 10 years' experience in a senior delivery role, including leadership of teams and complex projects

In-depth knowledge of UK construction standards, regulations, and practices

Detail-oriented mindset with the ability to multi-task and meet tight deadlines

Strong technical knowledge in civil engineering, construction management, or a related field

Proven ability to lead large-scale, multidisciplinary projects and operational teams

Excellent problem-solving and decision-making skills underpinned by technical expertise

Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels

Strategic thinking with a focus on innovation and continuous improvement