Team Manager

21 hours ago

Liverpool, Liverpool, United Kingdom Ocado Logistics Full time
Team Manager – Delivery Operations

Location: Knowsley

Hours: 40 hours per week, flexible shifts on a rolling rota (AM, PM, or Evening)

Operating Hours: 05:00 – 00:00

Reports to: Operations Manager

About the Role

At Ocado Logistics, we're always looking for passionate people leaders who can help drive operational excellence and deliver outstanding service to our customers.

We have three exciting opportunities for Team Managers – Delivery Operations to join our growing spoke at Knowsley.

As part of a seven-person management team, you'll play a key role in leading and supporting the delivery operation — ensuring it runs safely, efficiently, and in line with Ocado standards. Each Team Manager will oversee around 120 drivers per shift, contributing to the success of a team of approximately 400 colleagues on site.

This is a fast-paced, people-focused role where you'll make a real difference to the day-to-day running of our delivery service.

What You'll Do

Manage and lead the daily delivery operation on your shift

Monitor live routes, resolving delivery issues and ensuring customer satisfaction

Oversee driver performance, attendance, and engagement

Liaise with call centre and driver teams to maintain high service quality

Complete administrative and reporting tasks accurately and efficiently – this role requires strong IT proficiency

Support with health & safety and fleet management, including vehicle checks and route planning

Coach and develop your team, promoting a positive, safety-first culture

- Conduct performance, absence, and disciplinary meetings in line with policy

What We're Looking For

Proven experience in a fast-paced operational or logistics environment

Previous team leader or management experience, ideally in delivery, transport, warehouse, or customer service

Strong organisational and communication skills, with the ability to prioritise under pressure

IT proficient – confident using tracking systems, reporting tools, and admin platforms

Experience managing formal people processes (performance or disciplinary meetings)

A customer-first approach, understanding how great delivery drives brand reputation

- Flexibility to work across rotating shifts, including weekends

Why Join Ocado Logistics?

At Ocado Logistics, we put our people first. You'll be part of a collaborative management team that values safety, teamwork, and innovation. We'll support you with the tools and training you need to grow your leadership career while helping to deliver an outstanding customer experience every day.

Ready to make an impact?

Join Ocado Logistics and help shape the future of delivery operations at Knowsley.

Apply now to take the next step in your leadership career.

  • Junior Project Managers

    1 week ago

    Liverpool, Liverpool, United Kingdom TEaM Consulting Full time £23,000 - £32,000 per year

    Company Description Banking Client  Job Description 2 x Junior Project Manager (Contract)This is for a Banking Client based in London The ideal candidates would come from a business analysis or software engineering background who has moved on to project and IT managementSkill Summary • Experience of Project Management in a large organization,...

  • Analyst Programmer

    1 week ago

    Liverpool, Liverpool, United Kingdom TEaM Consulting Full time £30,000 - £60,000 per year

    Job Description Our Client is in the process of trying to locate candidates for a series of business critical activities which require amendments to our existing platforms, and the creation of new. They have a mix of work which is either Delphi of C# based on our existing platforms initially. Our Client is looking for three development resources located...

  • Team Manager

    7 days ago

    Liverpool, Liverpool, United Kingdom The Very Group Full time

    About usWe're The Very Group, and we're here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options on to help them say yes to the things they love. We're just as passionate about helping our...

  • Team Manager

    7 days ago

    Liverpool, Liverpool, United Kingdom The Very Group Full time

    About usWe're The Very Group, and we're here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options on to help them say yes to the things they love. We're just as passionate about helping our...

  • Warehouse Team Manager

    5 days ago

    Liverpool, Liverpool, United Kingdom B&M Retail Full time £25,000 - £50,000 per year

    We are looking for a Warehouse Team Manager to join the DC team in Speke, Liverpool.This will be working Monday- Friday 6am - 2pm, 2pm - 10pm on a rotational basis.As a Warehouse Team Manager, you will lead, manage and control your area of responsibility in line with area specific KPI targets and time constraints. Through positive behaviour and attitude,...

  • Trading Team Manager

    23 hours ago

    Liverpool, Liverpool, United Kingdom Kingfisher Full time

    OverviewFull time, Part time or Job Share Permanent Contract Hours per weekUp to £34,000 per annum + Bonus + Pension + 6.6 Weeks HolidayB&Q AintreeEvery day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they'll love. Join us as a Trading Team Manager and you will be pivotal in driving commercial...

  • Cluster Team Manager

    7 days ago

    Liverpool, Liverpool, United Kingdom Aspirations Care Ltd Full time £30,000 - £50,000 per year

    Overview Cluster Team Manager – Lead with Purpose, Support with Heart Location: Liverpool Salary: 36k per anum  Contract Type: Permanent, Full Time. 37.5hrs per week.Join Aspirations Care – Where Leadership Meets CompassionAt Aspirations Care, we don't just offer jobs — we offer meaningful careers. As a Cluster Team Manager, you'll lead a team of...

  • Senior Bookkeeper

    5 days ago

    Liverpool, Liverpool, United Kingdom YRH Finance Team Full time £10,000 - £42,000 per year

    Part Time Senior Bookkeeper - LiverpoolAbout The RoleWe're looking for aSenior Bookkeeperto provide hands-on financial support to our valued clients in Liverpool. As a Senior Bookkeeper for The Part-Time Finance People, you'll provide SME clients with tailored financial support, completing day-to-day bookkeeping tasks and helping to overcome accounting...

  • QC Sample Management Team Supervisor

    1 day ago

    Liverpool, Liverpool, United Kingdom CSL Full time

    The role of the QC Sample Management Team Supervisor (18 month Fixed Term Contract) is to effectively coordinate and support site with all sample management activities, from receipt and distribution to the relevant labs internally to the shipping of sample to 3rd party laboratories (other Seqirus sites, external test laboratories and regulatory labs). Also...

  • QC Sample Management Team Supervisor

    17 hours ago

    Liverpool, Liverpool, United Kingdom Seqirus UK Full time

    The role of the QC Sample Management Team Supervisor (18 month Fixed Term Contract) is to effectively coordinate and support site with all sample management activities, from receipt and distribution to the relevant labs internally to the shipping of sample to 3rd party laboratories (other Seqirus sites, external test laboratories and regulatory labs). Also...