IT Support Technician

2 weeks ago

Kingston upon Hull HU XQ, United Kingdom WOLDS ENGINEERING SERVICES LTD Full time £27,000 - £33,000 per year

Overview

The role is highly user facing and involves dealing with people from all areas and levels of the business. A hight degree of customer focus and team working is required, along with good interpersonal skills are essential.

Wolds operate over 3 locations, with remote workers and applications, utilising WAN's, local and cloud services.

The ideal candidate will:

· Be experienced in supporting end users within a multi-site IT environment.

· Be proficient at understanding and resolving problems.

· Excellent organisational and time management skills.

· Work well within a team and manage your own time and prioritise tasks.

· Effective communication skills.

· Familiarity with support administration tools, i.e. ticketing systems, MS Active Directory, MS server

· Willingness to learn new skills and new technologies.

· Enthusiastic and positive attitude.

Desirable:

· Experience of PowerBI, Docuware, Merlin ERP would be an advantage.

· Coding experience.

Responsibilities:

  • Work as part of a team to manage the day to day running of a small, but busy IT department.
  • Be a first point of call for staff support and assist with trouble shooting for hardware, software and network services, communications and management.
  • Develop solutions and reports from data sources such as PostgreSQL, HFSQL, MSSQL etc.
  • Install and configure software and hardware (desktops, servers, networks, etc.)
  • Manage network servers and technology tools (Active Directory, DNS, DHCP, etc.)
  • Monitor performance and maintain systems according to requirements.
  • Manage security through centralised anti-virus and patch management.
  • Assist with managing O365, SharePoint and exchange users.
  • Manage data backups and disaster recovery operations.

· Be a stake holder for new projects such as e-commerce and analytic developments.

Company pension

Death in Service Policy

25 days holiday plus 1 extra day for birthdays

Job Types: Full-time, Permanent

Pay: From £27,000.00 to£30,000.00 per year

Schedule:

  • Day shift
  • Monday to Friday

Job Types: Full-time, Permanent

Pay: £27,000.00-£33,000.00 per year

Benefits:

  • Company pension
  • On-site parking

Work Location: In person

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