Quality Engineer

JobPurpose:

Reporting to the Quality Manager, the Quality Engineer will be responsible for all aspects of product quality and reliability during design, manufacture, test and material supply. This will require working closely with the design and development team, operational team, manufacturing engineering and supply chain management. A basic electrical understanding is essential along with mechanical and manufacturing experience.

Key to this role will be the resolution of technical and quality issues and driving continuous improvement throughout the product life cycle and supply chain.

The focus for the Quality Engineer will be customer, product and component quality, supplier quality and approvals. The role may also take on some manufacturing or production/process responsibilities.

BusinessOverview:

Part of Lucy Group, Lucy Electric is a global leader in intelligent secondary power distribution. Lucy Electric EV Infrastructure Ltd is a newly formed business entity that brings our 125-year heritage in switchgear to the world of e-mobility.

We support a range of customers - particularly Independent Connection Providers (ICPs) and Charge Point Operators (CPOs) - with innovative, future-ready infrastructure to support EV charging. From package substations and ultra-high-capacity feeder pillars for supercharging hubs, to compact residential units designed for driveways, every product is engineered for safety, built to handle tomorrow's loads, and smart enough to integrate seamlessly with modern monitoring systems.

Lucy Electric is not only engineering the grid for the EV era but powering the future of e-mobility.

JobDimensions:

Geographic scope – UK organisation areas

Direct involvement with other members of the Lucy Electric Operations, Sales, Engineering and Technical Team at all levels and globally.

To undertake any other duties and responsibilities as required / instructed to maintain and / or improve the efficiency and quality of products and services provided by Lucy Electric.

Engagement with customers as and when required.

Health & Safety, environmental, compliance adherence to all Company Policies, Procedures and Safe Working Practices.

KeyAccountabilities:

• Provide expertise in Quality Assurance and process improvement tools and methods to targeted functions of the organisation to support them in their continuous improvement activities.
• Execute initiatives of the organisation in the development, implementation and improvement of the Lucy Integrated Management System throughout the organisation.
• Execute Quality Control, monitoring and reporting processes defined in the Lucy Integrated Management System to control the quality of products delivered to operations and finished products shipped to customers.
• Provide support to process improvement and monitoring activities through development, deployment, analysis, evaluation and review of appropriate business, process and product performance metrics to develop, recommend and implement action plans to achieve targeted performance levels.
• Execute the organisation's internal audit plan and progress any issues identified to root cause, corrective and preventive actions using the organisation's corrective action request process.
• Support and drive investigations in to customer complaints through the provision of root cause analysis and the identification of corrective and preventive actions to eliminate the identified root causes. Provision of candid reports, suitable for consumption within Lucy, describing findings and actions taken to address issues.
• Provide support to the Supply Chain Management organisation in the collection, reporting and analysis of Supplier Quality data as well as support the Quality interface between the organisation and its suppliers.
• Participate in all aspects of product development, launch and transfer activities throughout the organisation with efforts primarily focused on Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) as defined in the Lucy Integrated Management System.
• Support other Lucy organisations in the areas listed above within reasonable scopes as required by the organisation.
• Participate in the performance management process and provide input to the appropriate functions in terms of career development interests. Contribute to the design and implementation of Quality Assurance training programmes and conduct training in related topics throughout the organisation.

SecondaryActivities/Tasks

To undertake business travel within the UK and, occasionally, abroad as and when required.

Qualifications,Knowledge,andExperience

FunctionalCompetencies

Essential:

Structured problem solving

Seven basis Quality Tools

Proficiency in Microsoft Office applications, including Access, Word and Excel.

Engineering competency including the ability to read drawings, BOMs and experience of a general electrical wiring and understanding schematics.

Understanding test procedures and troubleshooting of hardware embedded electronic systems.

Experience in a range of technologies including digital, analogue and power electronics

Desirable:

Advanced Quality Planning (APQP), Production Part Approval (PPAP), Failure Mode Effect Analysis (FMEA).

Knowledge of MV distribution systems and switchgear

Familiarity with CAD packages for schematic capture and PCB artwork design.

Experience in supporting a range of technologies including digital, analogue and power electronics, communications (GSM, GPRS, 3G/4G, Radio, etc.), RTU, SCADA

BehaviouralCompetencies

Essential:

Verbal, interpersonal and written communication skills

Team building skills

Methodological Problem Solving approach.

Capable of organising and retrieving historic data.

The ability to work effectively independently or within a team.

Self-driven.

Willing to learn new systems and technologies.

Diligent.

Well organised.

Proactive.

Desirable:

Leadership skills

Ability to learn and understand Distribution Automation and Overhead Switchgear solutions and general electromechanical assembly.

OtherRequirements

Essential:

HNC/HND or similar qualification

Must have an engineering background

QA and Test Experience

Desirable:

GCSE English & Maths

Degree in Electrical Engineering or equivalent

IQA certified Quality Engineer or equivalent.

IRCA certified internal auditor.

Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications.