Internal Sales Manager

1 week ago

Poole, Poole, United Kingdom Universal Business Team Full time £60,000 - £80,000 per year

Are you a data-driven, people orientated leader who thrives on coaching teams to exceed targets?

Do you have the maturity and mindset to lead a diverse sales function through change and growth?

If this sounds like you, a respected B2B business is looking for an Internal Sales Manager to lead a high-performing team and support the Head of Sales in delivering strategic growth.

The company:

This well-established business is known for its customer-first approach and commitment to operational excellence. With a strong reputation in the FMCG and fulfilment sectors, they're investing in digital transformation and team development to drive the next phase of growth.

The role:

As Internal Sales Manager, you'll be responsible for:

  • Leading a diverse team of Account Managers and Customer Service Associates
  • Driving performance through coaching, training, and clear KPIs.
  • Supporting the Head of Sales with strategic planning and execution.
  • Managing recruitment, development, and performance across the sales function.
  • Playing a key role in the transition to a new ERP system.

Key Responsibilities

  • Set and track daily, weekly, and monthly sales targets to meet revenue and margin goals.
  • Provide ongoing training and development for account managers and support staff.
  • Analyse KPIs and sales metrics to drive performance and identify improvement opportunities.
  • Collaborate with internal departments to ensure seamless customer experience.
  • Contribute to bids, tenders, and digital sales transformation initiatives.
  • Ensure compliance with sales, finance, and legal policies.
  • Support business development and strengthen customer relationships.
Requirements

You'll bring:

  • Proven experience in an internal sales management role, within a B2B environment.
  • Background in FMCG, distribution, or fulfilment sectors.
  • Strong leadership, coaching, and team-building skills.
  • Analytical mindset with a passion for data-driven decision-making.
  • Confidence to manage a diverse team and collaborate cross-functionally.
  • ERP/CRM proficiency (OGL or similar), with adaptability to new systems.
Benefits
  • Leadership Impact – Shape a growing team and influence strategic direction.
  • Collaborative Culture – Work closely with marketing, operations, and customer service.
  • Modern Workplace Perks – From free Friday lunches and EV charging to subsidised massages and birthday vouchers.
  • Growth by Sharing – Monthly profit share bonus scheme and a culture of recognition and reward.

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