ATM Repair Technician

1 week ago

Rotherham, Rotherham, United Kingdom NCR Atleos Full time £20,000 - £60,000 per year

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

  • Job Title: ATM Repair Technician
  • Location: Rotherham
  • Salary: £26,810.00 per annum
  • Working Hours: 40 hours working week, permanent position

About the Role:

To repair the full range of PC's and ATM modules found in our ATM estate.

Key Responsibilities:

  • Repair and refurbish ATM modules across our ATM estate.
  • Repair and refurbish PC cores down to PCB level.
  • Ensure all parts are repaired to exacting standards, adhering to stringent quality control procedures.
  • Use diagnostic equipment and test programs to identify faults and assist with troubleshooting.
  • Repair and maintain test ATMs.
  • Harvest usable components from decommissioned or faulty units.
  • Manage shipping and tracking of incoming and outgoing part requests, ensuring timely updates to the tracking system.
  • Assist in managing and maintaining Field Operations stock holding areas.
  • Load and unload deliveries of parts and equipment.
  • Complete all administrative tasks associated with the role within required timeframes.
  • Collaborate closely with the Technical Support team, following their guidance in all aspects of the repair function.
  • Implement product upgrades and enhancements as required.
  • Contribute to the continuous improvement of repair processes to enhance part longevity and performance.

Key Requirements:

  • PC basic skills. Understanding of BIOS configuration. Understanding of Windows operating systems.
  • Ability to follow technical information and procedures correctly.
  • Electro-mechanical experience.
  • A methodical and systematic approach to troubleshooting and resolving faults.
  • Prior knowledge of NCR, Wincor, and Triton ATM types would be useful but not essential.
  • Attention to detail.
  • Potential to lift heavy equipment as and when required.
  • Full training will be provided.

Shift Pattern:

  • 08:00 – 17:00 Monday-Friday.
  • Overtime may be required depending on the needs of the business.

What we offer:

  • Up to £26,810.00 per annum (depending on experience.)
  • 24 days holiday, rising to 25 after 5 years' service.
  • Competitive defined contribution company pension with Fidelity.
  • 75% Employer funded single private medical cover, with the option to buy additional cover.
  • Access to opt into a range of competitively priced benefits, including health cash plan, dental cover, cancer checks, health assessments, critical illness cover and cycle to work scheme.
  • Employee life assurance.
  • Employer funded Income protection scheme.
  • Employee Assistance Programme, with 24/7 counselling service.
  • Access to MYGYM discounts for membership offers and discounts.
  • Access to a range of lifestyle discounts.
LI-WB1

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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