Lead Generator

Role: Lead Generator

Based: Durham or Newcastle plus hybrid working

Department: Membership

Contract: Part-time, fixed term until 31 March 2026

Working Hours: 14 hours per week with potential for an increase in hours

Salary: £14,000 per annum

ROLE OVERVIEW

Were looking for a lead generator to join our team, helping identify and engage businesses that can benefit from Chamber membership. In this role, youll play a key part in supporting our onboarding and membership teams, driving the growth of our network. Youll proactively generate and qualify new member leads, ensuring a steady flow of high-quality prospects to boost new member sales and expand our community.

WHAT YOULL BE DOING

Responsibilities for the successful candidate include:

• • Identify (self-generate) new business leads through research, cold calling, email, social media and event attendance in line with expectations.
• • First point of contact for inbound and outbound leads via phone, email or LinkedIn to introduce NECC and the benefits of membership.
• • Build and maintain a healthy pipeline of qualified leads in line with sales expectations and to the achievement of business objectives.
• • Work closely with senior membership onboarding manager to ensure process and practice remains effective.
• • Follow up on event attendees, referrals and previous enquiries to nurture relationships.
• • Monitor all new member enquiries (inbox) ensuring all leads are contacted and progressed in a timely manner in line process and SLAs.
• • Proactively contribute to sales strategy supporting digital marketing and outreach (including planned and ad hoc activity).
• • Develop and maintain accurate weekly reports of lead activity and progress in line with expectations.
• • Utilise CRM effectively to log all new sales leads and relevant information with attention to detail and accuracy.
• • Keep up to date with industry news and local business developments to identify new opportunities.
• Represent NECC professionally at events and networking opportunities when required.

WHAT WE NEED TO SEE

The Chamber team is passionate about the North East, our business community and our members. We work hard to achieve outcomes for our business and our members.

Skills and experience are important but what is important above all else is character and willingness to learn and achieve. It is vitally important that we find the right person who fits into our beliefs and culture here at the Chamber.

Some of the other skills and experience that we are looking for include:

Qualifications

• • Minimum of 5 GCSEs (grade A C) or equivalent, including Maths and English.

Skills and experience

• • Confident and professional communicator with strong written, verbal and interpersonal skills.
• • Excellent telephone manner and strong interpersonal skills, with a focus on building positive relationships.
• • Highly organised and detail-oriented, ensuring accuracy and efficiency in all tasks.
• • Self-motivated, proactive, and driven to achieve and exceed targets.
• • Proficient in Microsoft Office and CRM systems, with the ability to manage data and track leads effectively.
• • Capable of working independently while managing time and priorities to meet deadlines.
• Collaborative team player who works effectively with colleagues across the Chamber.

Other requirements

• • Must live in the North East.
• • Ability to work in flexible locations and flexible hours, where needed.
• • Comfortable working independently and as a team.
• Drive and enthusiasm in supporting the North East and our business community.

WHAT WE HAVE TO OFFER

We have a great culture at the Chamber and supporting a healthy work life balance is important to us. We actively promote a professional, engaging, friendly and supportive environment, with our people and our members at the heart of everything we do. We offer several benefits including:

• • 25 days annual leave, increasing with each year of service, up to 30 days plus public holidays each year
• • An additional days leave on your birthday
• • Life assurance four-times basic salary
• • Contribution to one professional membership each year
• • Employee assistance programme
• • A motivating, encouraging environment to work in
• • Flexible working supporting work life balance, with a mix of home and office working
• • Salary exchange pension scheme with 4% Chamber contributions
• • Long service awards
• • Salary sacrifice schemes, such as: cycle to work and car leasing
• • Health cash plan paid by the Chamber and provided by Westfield Health
• Colleague events including summer social and Christmas party