Lead Paralegal
5 days ago
DWF is seeking a motivated and experienced Lead Paralegal with experience in Motor Damage to join the thriving team in Liverpool.
Our Motor Volume – Damage Only team represents a range of high-profile insurer clients, defending claims arising from Road Traffic Accidents (RTAs) where losses have been incurred. These include small claims and Ministry of Justice (MOJ) Stage 3 cases.
This role offers the opportunity to assist, under supervision, with a defendant motor insurance caseload, working towards satisfactory outcomes for our clients. You'll be expected to deliver a high standard of service while maintaining accurate management information in line with client service level agreements (SLAs).
The role is hybrid and office attendance is required in Liverpool 2-3 days per week.
Responsibilities- To proactively manage & progress a complex caseload of Motor Defendant Insurance cases
- To appropriately apply the specific technical principles needed to drive the proactive settlement of the case whilst adding value for the client
- Have knowledge of and work cases in line with all client SLA's for the files within your responsibility
- Proactive use of case management systems to improve speed of settlement and adding value to the cases, whilst adhering to client requirements
- To identify any cases which may require further investigation surrounding Fraud indicators
- Prioritise and organise your work efficiently and effectively to ensure all tasks are completed to specified deadlines
Essential
- Has a real interest in Motor Insurance cases, with experience of running a more complex Motor Insurance Litigated Caseload with sound knowledge of the MOJ, Small Track process
- The ability to prioritise and manage multiple tasks
- Excellent attention to detail to be able to carefully analyse files and data
- The ability to work well under pressure and to tight deadlines
- Business acumen and an understanding of the clients' needs
- Computer literate including proficient use of Microsoft Office.
Desirable
- An understanding of the wider Motor Insurance market in terms of trends, strengths, weaknesses and opportunities.
- Previous experience of working with Visual Files case management system.
At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs.
Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support.
About usDWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.
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