Parts Advisor

1 week ago

Crawley, West Sussex, United Kingdom Pembrook Resourcing Full time £35,000 - £40,000 per year

Parts Advisor – Motor Trade
Location: [Insert Location]
Salary: Competitive + Manufacturer Training + Pension
Full-Time | Permanent
Monday–Friday + Saturday rota (if applicable)

Pembrook Resourcing are currently seeking a Parts Advisor on behalf of our client, a well-established and reputable main dealer.

Role Overview:
As a Parts Advisor, you'll be a key member of the aftersales team, ensuring both colleagues and customers receive outstanding service. You'll be responsible for sourcing and supplying vehicle parts for workshop and retail customers, managing stock, and maintaining excellent relationships with both internal teams and external clients.

Key Responsibilities:
Provide accurate parts advice and support to customers and workshop staff
Source, order, and supply automotive parts in a timely and efficient manner
Build and maintain strong relationships with customers and suppliers
Use electronic parts catalogues and dealership management systems effectively
Manage stock levels, deliveries, and returns
Support the service team and work collaboratively across departments
Deliver excellent customer service and maintain high levels of professionalism

What We're Looking For:
Experience as a Parts Advisor within the motor trade (preferred)
Knowledge of automotive systems and vehicle components
Good IT skills and familiarity with dealership systems (Kerridge/CDK or similar)
Excellent communication and teamwork skills
A proactive, can-do attitude with attention to detail
Main Dealer experience is desirable but not essential

What's on Offer:
Competitive salary (negotiable depending on experience)
Main dealer benefits & manufacturer training
Company pension scheme
Supportive team environment
Opportunities for progression within a growing dealer network

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