Resort General Manager

2 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom James Webber Recruitment Ltd. Full time £60,000 - £120,000 per year

Resort General Manager – Luxury Country House & Spa Resort

Luxury Destination | Extensive Leisure & Spa | Award-Winning Hospitality

An exceptional opportunity has arisen for an accomplished Resort General Manager to lead a prestigious luxury country house resort with extensive spa and leisure facilities, set within a truly outstanding location. This is a flagship role for a proven, hands-on leader with a passion for luxury service, people development and commercial excellence.

The Role

You will hold full operational and commercial responsibility for this multi-faceted resort, overseeing bedrooms, multiple food and beverage outlets, spa, leisure, weddings, events and destination experiences.

Key responsibilities include:

  • Leadership of large, multi-department teams across rooms, F&B, spa and leisure
  • Driving exceptional guest experience and consistently high luxury standards
  • Maximising revenue from accommodation, spa, leisure, weddings and events
  • Developing a strong leadership culture through coaching and performance management
  • Maintaining the highest levels of safety, compliance and brand excellence
  • Acting as the public face of the resort with owners, partners and the local market

The Ideal Candidate

  • Proven experience as a Resort General Manager or General Manager within a luxury country house or spa resort
  • Strong background in spa, leisure and multi-outlet F&B operations
  • Highly commercial with a demonstrable track record of increasing revenue and profit
  • Inspirational, people-focused leader with experience managing large teams
  • A visible, hands-on operator with meticulous attention to detail
  • Polished, confident and guest-centric in approach

The Package

  • Highly competitive salary
  • Performance-related bonus
  • Excellent company benefits
  • Potential relocation support

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