Senior Supervisor

The Vacancy
Senior Contracts Supervisor – Ealing

Location:
Ealing

Company:
WPS

Start Date:
ASAP

Contract Type:
Full-time ¦ Permanent

Career Progression:
Potential to grow into Contract Manager / Operations Manager

About The Role
Are you a confident leader with a passion for delivering high-quality maintenance services? We're looking for a
Senior Contracts Supervisor
to join our team in Ealing, supporting the Project Lead and managing a dynamic team of supervisors, administrators, operatives, and subcontractors.

You'll ensure service excellence across Voids, Disrepair, Day-to-Day Repairs, and Planned Works, while driving performance, compliance, and customer satisfaction.

Key Responsibilities

• Lead and manage operational teams to meet KPIs and service standards
• Oversee scheduling, inspections, and quality control
• Deliver toolbox talks, team meetings, and performance reviews
• Ensure health & safety compliance and resident protection
• Collaborate with clients and internal teams to drive commercial success
• Support onboarding, training, and development of staff

People Management

• Direct Labour Workforce
• Subcontractors
• Admin & Contract Support Staff

What You'll Bring
Knowledge & Experience:

• Housing maintenance legislation & property management
• Site management & planned works
• Strong commercial awareness & KPI understanding

Qualifications

• SSSTS / SMSTS (Mandatory)
• Asbestos Awareness (Mandatory)
• Scaffold Inspections (Preferred)
• Trade-related qualification (Preferred)

Skills & Behaviours

• Strong leadership & communication skills
• Excellent time management & organisation
• Ability to motivate teams and drive results
• Proactive, supportive, and assertive attitude

Why Join Us?

• Be part of a respected team delivering essential housing services
• Opportunity to grow into senior leadership roles
• Make a real impact in the community

Ready to take the next step?
Apply now or reach out for more info – we'd love to hear from you

Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

Work for Wates
Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, 'reimagining places for people to thrive' and our three promises:

Thriving places
– working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.

Thriving planet
– protecting nature and taking action on climate change by collaborating and innovating with our partners.

Thriving people
– creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.

Work for Wates
Wates Group is one of the largest, and most successful family-owned private construction, development, and property services companies in the UK. We are building a place to work where everyone belongs, by one small act of inclusion at a time. We celebrate difference and welcome diversity.

As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.

The Wates Group are committed to three ambitious environmental targets for 2025: Zero Waste, and Zero Carbon, from our operations and Positive Nature Enhancement. Wates are pushing to take a leading role in reducing our industry's environmental impact.