SaaS B2B Account Manager

1 week ago

London, Greater London, United Kingdom Skillcast Group plc Full time £45,000 - £90,000 per year

Skillcast is seeking a dedicated, experienced SaaS B2B Account Manager to strengthen client relationships, drive customer success, and support revenue growth

About us:

Skillcast Group Plc is a B2B provider of e-learning and staff compliance management. We help companies to train and motivate their employees to act with integrity and in compliance with laws and regulations. Our clients are from all sectors, but the financial services sector is a major focus.

Skillcast is a provider of e-learning and compliance technology that helps companies to build ethical, inclusive and resilient workplaces and a culture of compliance with regulations and standards.

SaaS B2B Account Manager - The Role:

We now have an opening for a dedicated, experienced SaaS B2B Account Manager that is responsible for strengthening existing client relationships to drive customer success, retention and upsells. This position will suit a highly motivated sales account manager with B2B SaaS customer success experience.

SaaS B2B Account Manager - Key Responsibilities:

  • Manage your portfolio of clients and take full ownership of their customer success
  • Achieve your revenue targets and KPIs as set out by the Commercial team
  • Onboard new clients that are transferred from the Business Development team into your portfolio
  • Build a deep understanding of client business priorities and form solid relationships at multiple levels
  • Keep clients engaged with relevant updates present Skillcast products and services and articulate Skillcast USPs
  • Grow client revenue stream with products and services that help the client succeed
  • Plan renewals and execute them in a timely manner
  • Work with the commercial team to maintain and update client and sales information in CRM, including customer profiles, pain points, key objections

SaaS B2B Account Manager - You:

  • 5+ years of account management/customer success experience, with a B2B SaaS provider serving compliance, learning, or regulatory-focused clients
  • Demonstrated ability to build trusted relationships and influence senior stakeholders in client organisations through a consultative, value-driven approach
  • Track record of portfolio growth, including high client retention, cross-sell, and upsell success in a B2B SaaS environment
  • Demonstrate strong communication and presentation skills, able to translate complex SaaS and compliance concepts into clear client value propositions
  • Solution focused and proactive attitude with an entrepreneurial spirit to deliver on client needs
  • Organised and self-motivated to meet and exceed agreed targets
  • Disciplined and efficient use of CRM systems, controls and the use metrics track record

SaaS B2B Account Manager - Benefits:

  • Join a growing business in a thriving and innovative sector
  • Hybrid working -2 days per week office and 3 days per week working from home
  • Competitive salary plus competitive commission
  • 28 days holiday (full time) plus Bank Holidays
  • Contributory Pension
  • Health Care Plan upon completion of probation
  • Life Assurance from Day 1

Location:
London, EC3A 3DH, Hybrid

Salary:
45k base plus competitive commission

Job Type: Full Time, Permanent

Closing Date: Friday 14th November 2025

To submit your CV for this SaaS B2B Account Manager role, please click 'Apply Now

  • Senior Account Manager

    2 weeks ago

    London, Greater London, United Kingdom Gripped | B2B Digital Marketing Agency for SaaS & Tech Full time £60,000 - £100,000 per year

    Account Manager - B2B SaaS & Tech | Central London (Hybrid)Join one of the UK's fastest-growing B2B marketing agencies and accelerate your career while sharing in our successAbout GrippedWe're an independent B2B digital marketing agency that's been punching above our weight since 2017. Specialising in SaaS and tech businesses, we've grown from two founders...

  • Account Manager Saas

    5 days ago

    London, Greater London, United Kingdom Executive Talent Full time £42,000 - £54,000 per year

    Account Manager£35-45k plus double OTELondonAn opportunity for an experienced Account Manager with experience in SaaS to join a growing organisation who are a B2B Service Governance software tool that helps suppliers evidence contractual compliance, safeguard relationships and standardise coverage. They are now on a mission to grow out across EMEA and go...

  • Head of Customer Success at fast-growing B2B SaaS platform

    2 weeks ago

    London, Greater London, United Kingdom Jack & JillExternal ATS Full time £60,000 - £120,000 per year

    This is a job that we are recruiting for on behalf of one of our customers.To apply, speak to Jack. He's an AI agent that sends you unmissable jobs and then helps you ace the interview. He'll make sure you are considered for this role, and help you find others if you ask.Head of Customer SuccessCompany Description: Fast-growing B2B SaaS platformJob...

  • Legal Counsel

    2 weeks ago

    London, Greater London, United Kingdom Stealth B2B SaaS Company Full time £80,000 - £120,000 per year

    About The CompanyWe're a fast-growing global holding company focused on acquiring and scaling B2B software companies worldwide. Our mission is simple: empower businesses to reach their full potential by providing strategic support and operational excellence. With a diverse portfolio of companies, we are constantly pushing the boundaries of innovation,...

  • Account Executive – Project Management SaaS – London

    5 days ago

    London, Greater London, United Kingdom Walker & Sloan Full time £720,000 - £1,200,000 per year

    £60,000 - £100,000London / HybridAccount Executive – Project Management SaaS – London / HybridSalary – £60k + doubleWalker & Sloan are delighted to partnering with a fast-growing SaaS provider to appoint an experienced Account Executive for one of the UK's most innovative and people-focused technology firms.About the CompanyOur client is redefining...

  • SaaS Account Executive

    3 days ago

    London, Greater London, United Kingdom Cledara Full time £40,000 - £80,000 per year

    Are you a hungry, high-achiever with a track record of hitting targets in a high-volume sales environment? Are you looking for a clear path to become a closer in the thriving SaaS industry? Cledara is looking for a driven, money-motivated Account Executive to join our team. If you're ready to put in the hard work and are motivated by results, this is your...

  • SaaS Account Executive

    2 days ago

    London, Greater London, United Kingdom Cledara Full time

    Are you a hungry, high-achiever with a track record of hitting targets in a high-volume sales environment? Are you looking for a clear path to become a closer in the thriving SaaS industry? Cledara is looking for a driven, money-motivated Account Executive to join our team. If you're ready to put in the hard work and are motivated by results, this is your...

  • SaaS Account Executive

    14 hours ago

    London, Greater London, United Kingdom Cledara Full time £30,000 - £60,000 per year

    Are you a hungry, high-achiever with a track record of hitting targets in a high-volume sales environment? Are you looking for a clear path to become a closer in the thriving SaaS industry? Cledara is looking for a driven, money-motivated Account Executive to join our team. If you're ready to put in the hard work and are motivated by results, this is your...

  • Director of Product Marketing at Fast-growing B2B SaaS platform

    1 week ago

    London, Greater London, United Kingdom Jack & JillExternal ATS Full time £80,000 - £120,000 per year

    This is a job we are recruiting for on behalf of one of our customers.To apply, speak to Jack. He's an AI agent that sends you unmissable jobs and helps you ace the interview. He'll make sure you are considered for this role and can help you find others if you ask.Director of Product MarketingCompany Description: Fast-growing B2B SaaS platformJob...

  • Director of Product Marketing at Fast-growing B2B SaaS platform

    2 weeks ago

    London, Greater London, United Kingdom Jack & JillExternal ATS Full time £80,000 - £120,000 per year

    This is a job we are recruiting for on behalf of one of our customers.To apply, speak to Jack. He's an AI agent that sends you unmissable jobs and helps you ace the interview. He'll make sure you are considered for this role and can help you find others if you ask.Job Title: Director of Product MarketingCompany Description: Fast-growing B2B SaaS platformJob...