Operations Manager

At Elanco (NYSE: ELAN) – it all starts with animals

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals' lives better makes life better – join our team today

Your role:

To lead the Utilities team and ensure that the routine operational requirements are met and that there is a focus on continual improvement.

Act as leader and coach of the Utilities team providing direction and support to:

• Ensure that the Utilities are produced and distributed in a manner that meets the Safety, Quality, Cost, environmental and service requirements.
• To develop & lead continuous improvement programme for utilities
• To oversee all aspects of the Utilities, shift operations function including, labour resource management that ensures operational standards and key result areas are achieved.

To ensure 100% service and continuous utility supply to the internal customer 24hours per day, 365 days per year.

The role of Utilities involves being a point of contact for our internal customers in the event of any interruption in utility supply. Good communication with internal customers is an essential element.

Your Responsibilities:

•   Leadership and Direction setting: Establish clear continuous improvement goals and expectations for team (direct & indirect) and provide inspiration and consistent encouragement to meet goals including measurement against achievable targets.

•   Manage: Performance management process, ensure all members of the operations team have clear objectives, agreed development plan and progress is tracked through regular 1:1 and formal check ins.

•   Coaching: Serve as the coach for a substantially self-directed team by developing capabilities of team members and supporting team needs through role as representative of the team to the site and other groups.

•   Financial – Ensure optimum production and distribution of the site utilities, having responsibility and management control for identified team expense budgets.

•   Operational excellence: Formulate & implement Utilities team strategic business planning process.  Ensure services provided by the team to site meet their needs for Safety, Quality, Reliability, in a cost-effective manner.

Plan and co-ordinate work within the Utilities group to ensure that internal customer requirements are satisfied.  These include the escalation of emergency engineering work requests with the maintenance team and assurance of a reliable and continuous supply of site utilities at the defined quality parameters.

Ensure Utilities team members understand business priorities & implement any initiatives required efficiently.

•  EHS – Accountable for ensuring that Environmental, Health & Safety standards are achieved and maintained.  Support the work necessary to meet EHS/PSM requirements. (Audits, EHS Meetings, Incident Investigation, Safe Work Practice)

•  Energy Centre: Accountable for the Management of the CHP (Combined Heat & Power)

plant through a third party.  Ensuring that the third party meet their contractual obligations and driving them for continual improvement.

•  Technical – Act as a focal point for the team in providing focus for process and technical input. Ensure that routine activities are conducted in accordance with Standard Operating Procedures and cGMP guidelines.

•  Communication – Network with internal customers and external suppliers to maximise overall effectiveness of the services provided by the utilities team. Facilitate group meetings / briefing sessions that support and give continuity to the shift operation. (e.g., huddles, shift handovers, shift logs etc.)

What You Need to Succeed (minimum qualifications):

• BEng/BSc in engineering discipline (mechanical / electrical / chemical)
• Minimum 5 years' experience in management role
• Experience leading change programmes

Key Competencies / Skills

• Challenging existing practices
• Curiosity
• Change management
• Influencing skills
• Communication
• Data analysis

Additional Information:

Reporting to the Snr Director of Operations, the Utilities Manager is responsible for a team consisting of:

1.    Utilities Operations (5 direct reports)

2.    Process Engineer (indirect report)

3.    Maintenance Support Engineer (indirect report)

4.    Oversight of the Energy Centre through a 3rd party contract.

Don't meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status