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Litigation Officer

2 weeks ago

Ipswich, Suffolk, United Kingdom BCMGlobal Full time £25,000 - £40,000 per year

Join BCMGlobal Mortgage Services as a Litigation Officer

Are you ready to take your career to the next level? BCMGlobal is on the lookout for a Litigation Officer to join our team in Ipswich. This is your chance to step into a pivotal role, managing mortgage accounts and guiding them through the litigation process — all while making a real difference to our customers.

What You'll Do

  • Own and manage your caseload of mortgage accounts, balancing empathy with expertise.
  • Speak directly with customers, exploring their circumstances and finding the right solution for every case.
  • Ensure payment obligations are crystal clear — and collected in line with lender terms and Court Orders.
  • Navigate loan conditions with confidence, explaining them clearly and fairly.
  • Flag issues early, offer smart recommendations, and bring balanced, technical insights to complex situations.
  • Build strong relationships with clients, third parties, and internal teams.
  • Keep records accurate, up to date, and audit-ready.

What You'll Bring

  • Empathetic communication style.
  • A customer-first mindset, always looking for fair, workable outcomes.
  • Knowledge of mortgage loan documentation, regulations, and the UK Benefits System desirable.
  • Team spirit — you deliver on commitments and lift others up.

Bonus points if you bring:
litigation experience, court procedure know-how, a Law degree, or full CeMAP qualification.

Why BCMGlobal?

At BCMGlobal, you'll be more than a Litigation Officer — you'll be part of a collaborative team where your skills are valued, and your growth is championed. We offer:

  • 25 days holiday (+ option to buy more)
  • Employer-matched pension (up to 5%)
  • Life assurance x4 salary
  • Private health care (role dependent)
  • Wellbeing & volunteering day
  • Sports & Social Club Summer & Christmas parties
  • Employee recognition, referral, and bonus schemes

If you're passionate about people and eager to grow in a fast-paced, rewarding environment — we'd love to hear from you.

Apply today and take your career forward with BCMGlobal