Infrastructure Delivery Engineer

Position Overview:

We are seeking a skilled and motivated Engineer to join our dynamic team as an Infrastructure Delivery Engineer. The ideal candidate possesses strong technical expertise in network architecture, configuration, and troubleshooting, combined with excellent communication and project management skills. They are also required to be certified (as a minimum) to CCNA level.

Role Description:

This role will be primarily required for the planning, staging, and installation of network infrastructure components, ensuring their proper configuration and functionality. It will require close collaboration with cross-functional teams to ensure successful deployment and maintenance of network solutions. This position reports to the Head of Delivery.

Key Responsibilities

• Perform network staging activities, including the assembly, configuration, and testing of network hardware
  
  and software components before deployment.
• Collaborate with project managers and network architects to understand project requirements and develop staging plans and installation schedules.
• Ensure all network equipment and components are properly labelled, tracked, and documented during staging and installation processes.
• Coordinate with vendors and suppliers to ensure the timely delivery of network equipment and materials
  
  required for staging and installation.
• Conduct pre-installation site surveys to assess network requirements, evaluate existing infrastructure, and identify any potential challenges or constraints.
• Install and configure network hardware, such as routers, switches, firewalls, and wireless access points,
  
  according to design specifications and industry best practices.
• Collaborate with network architects and engineers to implement network designs, including VLANs, IP
  
  addressing, routing protocols, and security configurations.
• Perform comprehensive testing and troubleshooting to ensure the proper functioning of the network
  
  infrastructure and resolve any issues that arise during installation.
• Provide technical support and guidance to field technicians during installation and ensure adherence to quality standards and project timelines.
• Document all network configurations, changes, and troubleshooting steps, maintaining accurate records and diagrams for future reference.
• Stay updated with industry trends, new technologies, and best practices related to network staging and
  
  installation.

Required Qualifications

• 3–5+ years of hands-on experience in network engineering roles.
• Expertise in networking protocols, routing and switching as a minimum.
• Strong knowledge of networking hardware, software, and technologies from vendors like Cisco, Juniper, etc.
• Excellent communication and interpersonal skills for client interaction and team collaboration.
• Industry Certifications (CCNA Minimum)

Preferred Qualifications:

• Experience working for or with a VAR, systems integrator or MSP
• Familiarity with scripting/automation (e.g., Python, Ansible) is a plus.
• Experience with network monitoring platforms (e.g., SolarWinds).

Key Competencies

• Teamwork and Leadership – A commitment to being a team player, working for the greater good of the team and the customer as well as HighPoint
• Planning – Ability to implement against project plan that delivers objectives that meet the required levels of quality, timeliness, and cost
• Goal achievement – The ability to identify and prioritise activities that lead to a goal.
• Customer focus – A commitment to customer satisfaction and ability to build effective business relationships with project stakeholders (including internal and customer resources).
• Communication – The ability to listen, interpret, communicate, and present, in an effective manner to technical teams and to customers.
• Self-Management – Ability to prioritise and complete tasks to deliver desired outcomes within allotted time frames.
• Continuous Learning – The ability to take personal responsibility and action toward learning and implementing new ideas, methods, and technologies.
• Problem solving – The ability to identify key components of a problem to formulate a solution or solutions
• Persuasive Presentation – Effectively & concisely communicates through verbal and visual methods to gain the support and cooperation from stakeholders, superiors, colleagues, subordinates, and other parties to achieve a desired course of action
• Facilitation Skills – Impartially guides a group with an overall goal of reaching consensus, solving problems, or accomplishing tasks.
• Pro-active – take ownership, accountability and responsibility for assigned work
• Technology – Seasoned technologist able to own and deliver assigned tasks with quality and authority
• Sales Minded – Able to identify and realise new business and technology opportunities for customers and
  
  internally

Equal Opportunity Employer Statement: High Point Solutions is an equal opportunity employer. Employment decisions are made without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or other characteristics protected by law.

Our Story

HighPoint was established in 1996 and has since become a leading technology partner for some of the world's most prominent IT vendors. The name "HighPoint" was selected to pay tribute to the High Point Monument which is the highest elevation in the state of New Jersey at 1,803 feet – and is located near the childhood home of the company's founders, brothers Mike and Tom Mendiburu. HighPoint's logo features a small triangle inside the "P" which represents the pyramid atop the obelisk found at the peak of High Point State Park.

HighPoint is known as a leader in technology solutions and is consistently recognized by industry experts as a top performer. HighPoint is featured on CRN's Solution Provider 500 List, is a recent recipient of the Minority Business Supplier of the Year Award by The New York and New Jersey Minority Supplier Development Council, and is frequently honored by its customers, manufacturers, and suppliers as a distinguished partner.

• • Our unwavering commitment to the health, happiness, and success of our employees is undoubtedly a differentiator for us – we're proud of the many contributions our team makes to the communities in which we work, live, and play.
• We believe that being honest, living a life with integrity, and earning the trust of those around us are guidingprinciples that we should all employ.

Schedule:

Full Time

Experience:

3+ years

Mid Level, Technical Role

City:

Greenford, UK

Office Based, occasional travel to EMEA Customer Sites and Remote Travel: Around 40% of time will require travel outside of office base location

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