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Senior Digital Services Support Officer
2 weeks ago
Section
Digital Services
Location
Town Hall
Salary
£36,363 to £38,220 per annum
Post Type
Full Time
Contract Type
Permanent
Closing Date
23.59 hours GMT on Sunday 23 November 2025
Reference
COIT01004-1
Are you looking for a new opportunity to demonstrate your excellent ICT support and customer service skills? Do you already have or want to gain experience in a local government environment, with a varied and interesting set of duties?
We are looking for an experienced and enthusiastic person who will help deliver Digital Services support across the Council. We primarily utilise Omnissa Horizon VDI to deliver desktops to our users and you will be part of the team who support and maintain this environment. We are heavily invested in Microsoft 365, and you will be involved in maximising on our investment in this platform.
You will be proactive and forward thinking, able to provide a high quality of support and customer service to our user base of approximately 600 users, across a wide variety of Council services.
Closing date for applications is midnight on Sunday 23rd November 2025. Interviews will take place w/c 1st December 2025, followed by a short test. Please indicate in your application if there are any days which you cannot attend for interview during that week.
As an employer we like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of employee benefits including flexi time, hybrid working, a minimum of 28 days' annual leave (plus Bank Holidays), family friendly policies, access to an Employee Assistance Programme, Local Government Pension Scheme, AVC's, life assurance scheme, payment of professional fees, discounted parking, bus and rail fares and a cycle to work scheme