Receptionist & Administrator (Part-Time)

2 days ago

Dorchester DT RD, United Kingdom Horizon Honda Full time

Our Horizon Honda dealership in Dorchester is recruiting for a Part-Time Receptionist & Administrator to join a small and friendly team.

This is an excellent opportunity for someone who enjoys a customer-facing role, is highly organised and takes pride in delivering a professional and welcoming service. As part of the Horizon Magna Motor Group, we are committed to exceptional customer care, strong team support, and long-term career development.

About Us

Horizon Magna Motor Group is a privately owned motor retail business established in Poole in 1971. We proudly represent Honda, Mazda, Nissan, Mitsubishi and Changan across 12 dealerships located in Dorset, Hampshire, Somerset, and Wiltshire.

The Role

As Receptionist & Administrator, you will be the first point of contact for customers and visitors to the dealership, both in person and over the telephone. You will play a key role in ensuring a professional reception experience while providing accurate and efficient administrative support to the Sales and Service departments.

Key Responsibilities:

  • As the first point of contact for all visitors to the dealership, in person and over the telephone
  • Welcoming customers and ensuring their comfort while waiting
  • Handling incoming telephone calls and accurately directing them within the team
  • Tracking calls and supporting timely follow-ups where required
  • Understanding customer queries and assisting in their resolution where possible
  • Maintaining high standards in reception, showroom, and customer waiting areas
  • Managing refreshment and stationery supplies
  • Preparing outgoing mail
  • Providing accurate administrative support to the Sales and Service departments, including filing and record maintenance
  • Supporting general office organisation and upkeep

What We're looking for:

  • Previous reception and/or administrative experience
  • Clear, professional, and courteous communication skills
  • A well-organised and methodical approach with strong attention to detail
  • A proactive attitude with the ability to use initiative
  • A strong customer focus and enjoyment of working as part of a team
  • Motor trade experience would be an advantage, but is not essential

Salary and Benefits:

  • 30 days paid holiday per annum (pro-rated for part time staff, inclusive of bank holidays)
  • Auto-enrolment into our Company Pension Scheme
  • Discounted Servicing, MOT Tests, and repairs
  • Preferential purchase plans on New & Used Cars
  • Access to BEN – Our Employee Assistance Programme

Other information:

  • Hours: Monday - Friday 09:30 – 13:30
  • Working location: Horizon Honda Dorchester, Maumbury Road, Dorchester, DT1 1RD

If you are looking for a part-time role within a supportive dealership environment and enjoy delivering excellent customer service, we would love to hear from you.

HORIZON HONDA DORCHESTER - part of the_ HORIZON MAGNA MOTOR GROUP_

Job Types: Part-time, Permanent

Pay: £12.21 per hour

Expected hours: 20 per week

Benefits:

  • Company pension
  • Employee discount
  • Referral programme

Ability to commute/relocate:

  • Dorchester, DT1 1RD: reliably commute or plan to relocate before starting work (required)

Experience:

  • Reception / Admin: 1 year (preferred)

Work Location: In person

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