Warehouse Supervisor

Join the dynamic team at World of Sweets, the UK's leading confectionery distributor, importer and wholesaler of confectionery products, we believe that work should be sweet as sugar

World of Sweets includes Hancocks Cash & Carry, Bonds of London and our sister Company Bobby's Foods. Together we surprise, delight, and excite our consumers and retailers everywhere with our fantastic range of the world's best confectionery brands.

We are seeking passionate individuals who can bring their A-game and sprinkle a little magic into our vibrant and innovative Distribution Centre facility at Manton Wood, Worksop. Manton Wood is our largest site, home to thousands of quite frankly amazing brands of confectionery, which are distributed each day to our customers and Cash and Carry's.

If you're ready to make a sweet impact in the world of confectionery and roll with the best, apply now and help us delight customers everywhere — because here, every day is a candy-coated adventure

We are currently looking to recruit a Warehouse Supervisor to join our eCom team at our National Distribution Centre in Manton Wood, Worksop.

The shift pattern is Monday - Friday 6am-2pm and 2pm-10pm on a weekly rotational basis.

The hourly rate for this Warehouse Supervisor position will be £13.60 plus 12.5% shift pay (£15.30 an hour).

As a Warehouse Supervisor, you will ensure a high level of customer service is delivered to all our customers. The Supervisor will assist and support the Team Leader to manage the day-to-day duties of the team ensuring key product knowledge is delivered, product availability is managed, and service levels and plans are delivered on time and in full.

Main responsibilities:

To assist the Team Leader in maintaining regular and effective communication within the team and participate or lead in daily briefings.

• To support in creating a customer focused working environment within the warehouse which reflects full, flexible co-operation from the team within the business.
• Maintain a positive atmosphere within the warehouse with employees, encouraging the teams to take pride in their work and focus on delivering high levels of customer service.
• To assist the Team Leader record occasions of poor timekeeping / absence for the team by completing the timesheets ready for the authorising Manager to approve. To support with all new starter paperwork, liaising with HR and Payroll when required.
• Support the Team Leader to effectively manage holidays, agency requirements and sickness to ensure staffing levels are sufficient to manage the day's work.
• Deal with customer complaints and incidents effectively and in a timely manner, escalating to the Team Leader as and when needed.
• To promote a safe work environment within your team and to lead by example. Ensuring all incidents, accidents and near miss details are reported through to the Team Leader.

Who would suit this Warehouse Supervisor role?

Simple - if you have experience as a Supervisor (ideally in a warehouse environment), and can demonstrate at interview your leadership skills, we would love to hear from you Someone who can successfully achieve targets whilst helping guide and support a team during a busy shift would fit right in

What can we offer you?

At World of Sweets, we're all about mixing great people with great opportunities and we think you'll find our culture pretty sweet We've got a relaxed vibe and a team full of flavour, bringing together a delicious blend of skills and personalities.

On top of a competitive salary and pension, we offer a pick 'n' mix of benefits: life assurance, enhanced maternity and paternity pay, and not one but two Employee Assistance Programmes for you and your family (including free GP appointments and access to mental health professionals — no sugar-coating needed).

You'll also enjoy access to a health care cash plan, cycle2work scheme, paid volunteer days, and discounts at a variety of retailers and fitness/leisure outlets. We're always cooking up ways to support our team, with regular in-house training on topics like mental health, menopause awareness, sexual harassment, and equality, diversity & inclusion — because we believe everyone deserves a fair share of support.

We also offer opportunities to study towards relevant qualifications, including via the apprenticeship route — so whether you're looking to upskill or unwrap a new career path internally, we've got you covered.

As an equal opportunities employer, World of Sweets is committed to treating all current and prospective employees equally. We don't condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We're passionate about creating a diverse and inclusive workplace and strongly encourage suitably qualified applicants from all backgrounds to apply and join World of Sweets

Job Types: Full-time, Permanent

Pay: £15.30 per hour

Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Paid volunteer time

Experience:

• supervisory: 1 year (required)

Work Location: In person