Opeations Analyst/Business Analyst

6 days ago

London, Greater London, United Kingdom Goodman Masson Full time £55,000 - £65,000 per year
  • Operations Analyst - Specialist Non-Bank Lender

Location:
London

Salary:
£55,000-£65,000 (flexible depending on experience)

Type:
Full-time

A fast-growing specialist mortgage and property finance lender is seeking a
hands-on, technically capable Operations Analyst
to support its next stage of growth. The company has recently undergone a strategic merger and is scaling quickly, with a clear ambition to become one of the UK's leading non-bank lenders.

With a team of around 45-50 people, this is an environment where you can genuinely influence how things are built, improved and delivered. The culture is collaborative, ambitious, and grounded. Perfect for someone who wants to grow their career while making a meaningful impact.

The Opportunity

This is a broad, high-exposure role supporting mortgages, bridging, and development finance teams. You'll help shape operational systems, processes and governance as the business continues a major
re-platforming
of its loans and mortgage origination systems.

You'll work closely with internal stakeholders to design operational solutions, improve workflows, ensure policies and procedures are up to standard, and help document consistent processes across the business.

It's a role for someone who is dynamic, enthusiastic, and comfortable picking up a wide range of work. From systems configuration and Excel modelling through to process mapping, analytics, and helping the business embed effective operational controls.

Key Responsibilities

  • Analyse, improve and deliver operational solutions across mortgages, bridging and finance teams.
  • Support major systems replatforming projects, including new origination and servicing platforms.
  • Configure and optimise business systems (fields, calculators, system rules, templates, API data points).
  • Strengthen governance through improved documentation, policies, controls and process consistency.
  • Support implementation of new products, pricing changes and operational workflows.
  • Partner with teams to improve data quality, reporting capability and system usability.
  • Deliver training to colleagues following system or process changes.

Technical & Functional Skills

  • Advanced Excel capability
    including complex calculators and modelling.
  • Strong ability to analyse data, processes and logic.
  • Exposure to
    system coding or configuration
    (JSON, SQL, HTML or similar is beneficial).
  • Experience working with
    decision engines
    such as
    Lending Metrics
    (highly desirable).
  • Ability to build or modify
    lending decision characteristics
    , including applying logical rules and working with
    string conversions
    to support automated decisions.
  • Experience with Power BI, Tableau or similar analytics tools is advantageous.
  • Understanding of mortgages, bridging or development finance is helpful but not essential.

What You'll Bring

  • A proactive, "starter-finisher" mindset with the energy to run with tasks independently.
  • Confidence to challenge, communicate clearly and work across the business.
  • A personable, approachable style-someone who people enjoy working with.
  • Curiosity, new ideas and a passion for making systems and processes better.
  • Typically around
    5+ years' experience
    , though the business is open to more senior candidates.

Why Join?

  • Work at a specialist lender with real ambition and minimal red tape.
  • High visibility across the business with genuine ownership of operational improvements.
  • Strong career progression in a growing, forward-thinking environment.

  • Senior Governance Analyst

    2 weeks ago

    London, Greater London, United Kingdom Senior Governance Analyst near London, UK Full time £100,000 - £120,000 per year

    Job DescriptionSenior Data Governance Analyst - Informatica - London (hybrid / remote)OverviewAre you a seasoned Data Governance professional with a passion for driving data innovation and enhancing data fluency? We are seeking a dynamic Senior Data Governance Analyst to join our forward-thinking team. This role is pivotal in implementing our Data Strategy...

  • business analyst

    1 week ago

    London, Greater London, United Kingdom myGwork - LGBTQ+ Business Community Full time £45,000 - £80,000 per year

    This job is with Capgemini, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Shape the Future with CapgeminiAt Capgemini, we empower you to shape your career your way. Join a global community where collaboration, innovation, and purpose come together...

  • Business Analyst

    2 weeks ago

    London, Greater London, United Kingdom mthree Full time £40,000 - £60,000 per year

    Business Analyst - Corporate Payments TechnologyRole Summary:Working at a leading financial services organization specializing in corporate banking and financial markets. Innovation and cutting-edge technology drives the success here by providing seamless payment solutions.As a Business Analyst within the Corporate Payments Technology team, you will be at...

  • Business Analyst

    2 weeks ago

    London, Greater London, United Kingdom Robert Half Full time £40,000 - £60,000 per year

    Robert Half is recruiting for a Business Analyst to join a real estate management client.Business Analyst (BA) – Operational Workflow Mapping/RedesignLocation: West London 3-4 days in officePay: DOE, pending IR35 determinationDuration: 6 Month initial contractRobert Half is the exclusive recruitment partner for a real estate management client navigating an...

  • Business Analyst

    2 days ago

    London, Greater London, United Kingdom Futureheads Recruitment | B Corp™ Full time £50,000 - £60,000 per year

    Role: Business AnalystPay: £370/d inside IR35Location: Leeds, Manchester, Blackpool or Newcastle – 3 days p/w on-siteStart date: ASAPDuration: 3 monthsWe are hiring for Business Analysts for a reputable tech consultancy. We're specifically interested in speaking with candidates who are able to work 3 days per week in Leeds, Manchester, Blackpool or...

  • Business Analyst

    2 weeks ago

    London, Greater London, United Kingdom iO Associates Full time £24,000 - £34,000 per year

    Role: IT Business Analyst**Location: Remote (occasional day down in Swindon)Duration: 6 Months initiallyStart Date: ASAPRate: £400 to £470 Inside IR35**iO Associates are on the lookout for a Business Analyst who will play a critical role in ensuring alignment between business needs and IT delivery for the Single Customer View (SCV) programme, a multi-year...

  • Business Analyst

    7 days ago

    London, Greater London, United Kingdom eMFusion Global Full time £55,000 - £62,500 per year

    Business Analyst - Operational Resilience - Inside IR35 Contract - £550-£650Are you a skilled Business Analyst with a passion for operational resilience and a keen eye for detail? Do you thrive in fast-paced environments, driving impactful projects and delivering actionable insights? If so, we have an exciting opportunity for you to contribute to a...

  • Business Analyst

    1 week ago

    London, Greater London, United Kingdom Inter-Quest Full time £80,000 - £90,000 per year

    Location:City of London, Greater London, EnglandSalary:£80k - 90k per yearCategoryBusiness AnalysisSector:IT and DigitalContract typePermanentConsultant:Maira KhanBusiness Analyst | Pension and Benefits | London (Hybrid)Our client, a global retirement solutions business is seeking an experienced Business Analyst to join their Change team, driving delivery...

  • Business Analyst

    1 week ago

    London, Greater London, United Kingdom Ignite Digital Full time £45,000 - £65,000 per year

    Business Analyst Hybrid working (Bristol or London)Legal sector experience requiredAre you an experienced Business Analyst with a background in the legal sector? Are you looking to make a significant impact on the digital transformation of a leading international legal firm? We have an exciting opportunity for youAs an experienced Business Analyst you will...

  • Business Analyst

    2 days ago

    London, Greater London, United Kingdom TrueNorth® Full time £35,000 - £70,000 per year

    Business Analyst – Central Government Projects (Contract – Inside IR35)Location:Leeds, London or Manchester(Hybrid)Day Rate:£350/day (Inside IR35)Start Date:ASAPDuration:March or August 2026 (project-dependent, extensions likely)We are supporting a major consultancy delivering multiple programmes across a central government department. There are several...