Vehicle Sales Advisor Apprenticeship

We are seeking an enthusiastic individual to join Hills Ford Malvern as a Vehicle Sales Advisor Apprentice. This apprenticeship provides a unique opportunity to learn the art of automotive sales while gaining valuable experience in customer service and product knowledge. Under the mentorship of seasoned sales professionals, the apprentice will develop the skills and expertise necessary to excel in selling vehicles and providing exceptional customer experiences. This role is ideal for individuals with a passion for automobiles, excellent communication skills, and a drive to succeed in a dynamic sales environment.

Responsibilities:

• Learn about our inventory of vehicles, including features, specifications, pricing, and available financing options.

• Assist customers in identifying their vehicle needs, preferences, and budgetary requirements.

• Conduct test drives to showcase vehicle features and benefits, providing guidance and answering questions as needed.

• Present and demonstrate vehicle options to customers in a professional and persuasive manner.

• Collaborate with sales managers to negotiate pricing, terms, and financing arrangements to meet customer needs.

• Maintain accurate records of customer interactions, vehicle sales, and inventory management using CRM systems.

• Follow up with prospective customers via phone calls, emails, and other communication channels to nurture leads and close sales.

• Stay updated on industry trends, product knowledge, and competitive offerings to provide informed recommendations to customers.

• Participate in sales training programs and workshops to enhance selling skills, product knowledge, and customer service abilities.

• Uphold company policies and ethical standards in all sales activities, ensuring customer satisfaction and loyalty.

Working Week:

A standard workweek typically consists of 40 hours, scheduled from Monday to Friday, starting at 8:30 am and ending at 5:30 pm. Nevertheless, the specific working hours may vary depending on the requirements of individual Dealers.

Approximately 20% of your total work hours will be dedicated to 'off-the-job' training. This is a mixture of online classrooms and face-to-face learning at The Henry Ford Academy.

Your Development and Future Prospects:

All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Daventry.

Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.

Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognized qualification in the motor industry. This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you'll be well-equipped to advance and transition into new roles.

Qualification:

The Programme lasts for 12-14 months and you'll achieve a nationally recognised qualification: Level 2 Customer Service Practitioner

Salary:

Our employers determine the level of pay our learners receive. All employers are required to pay, at least, The National Apprenticeship Wage.

Entry requirements and qualifications:

• Aged 16+

• Grade C/4 or above in Maths and English or equivalent.

• A strong interest in learning about the service and maintenance of petrol, diesel, hybrid, and electric vehicles.

• Excellent problem-solving skills and attention to detail.

• Ability to work independently and as part of a team.

• Strong communication and interpersonal skills.

• Willingness to follow instructions and learn from experienced technicians.

• Basic computer skills for documentation and communication purposes.

• A valid driver's license and clean driving record.

Joining our team as a Vehicle Sales Executive Apprentice offers a pathway to a rewarding career in automotive sales. If you're passionate about cars and sales, and eager to learn and grow in a dynamic sales environment, we encourage you to apply and become part of Ford.

Recruitment Process:

Your application will be assessed against the entry and qualification requirements. If suitable, your application will then be processed and you will receive further information by email.

If you do not hear back within 5 working days, please assume your application has been unsuccessful.

Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process.

Barriers to learning can be caused by many different difficulties including learning, physical, social, emotional, and mental health, as well as language and communication difficulties. Calex UK is an inclusive and supportive provider, with a dedicated team that will provide advice and guidance to all learners and to assess any reasonable adjustments required. Calex UK is committed to actively promoting equality of opportunity to ensure that all learners reach their full learning potential and achieve success during their learning journey. If you require any adjustments to access the application process or to discuss this in more detail, please contact us.

If you need any assistance with your application or have any questions, please email:

Job Types: Full-time, Apprenticeship

Pay: £7.55 per hour

Work Location: In person