Retail Store Manager

2 days ago

Manchester England, United Kingdom MyCookieDough Full time

OUR STORY:

Our little story begins, when our sweet-toothed founders met at university. They soon found they both had the knack and passion for creating delicious sweet things. So they set out to bless the world with something truly mouth-watering.

They had made the perfect cookie dough, which was nothing like the world had seen before.

With a top-secret recipe (hush hush) and a one-of-a-kind baking method, MyCookieDough was born. Our cookie dough is freshly baked, with a soft gooey consistency that makes the taste buds squeal in delight.

2014 our
Cardiff
store was born, shortly followed by stores in
Birmingham
,
Leeds, Liverpool, Manchester, Camden
and now we are going international.

Do you have what it takes to join our MCD family?

We are an innovative and growing company who is looking for a full-time 
Store Manager in Trafford Centre.

  • Are you ambitious, career driven and passionate enough to want to be a part of growing a global brand?
  • Are you operationally minded and have the perseverance and determination to face the daily challenges that come with these operational roles?
  • Do you have a positive mindset and always able to gain perspective even when things get difficult?
  • If you believe your personality would fit this role, then please read on to find out what you'll be accountable for in this position.

Role Description

This is a full-time, on-site role for a Retail Store Manager located at Trafford Centre, Manchester. The Store Manager will be responsible for overseeing daily store operations, ensuring customer satisfaction, managing staff, and maintaining inventory levels. Additionally, the manager will be expected to implement retail loss prevention strategies, handle customer inquiries and complaints, and ensure a positive and engaging customer experience.

Principle Responsibilities

  • Management of our Trafford location to ensure strong performance and adherence to standards
  • P&L for your stores & weekly reporting
  • Monthly Site Audits with follow up actions
  • Full H&S and Food Safety compliance, achieving and maintaining 5 star ratings
  • Labour control and staff productivity
  • Stock management and waste control
  • Empowering and engaging your teams through leading and coaching
  • Delivering exceptional customer experience
  • Delivering consistency of standards, quality of product and service at all of your stores

Qualifications

  • Customer Satisfaction and Customer Service skills
  • Strong Communication skills
  • Experience in Food Retail Store Management
  • Knowledge of Retail Loss Prevention strategies
  • Leadership and team management skills
  • Ability to multitask and handle high-pressure situations
  • Experience in the food and beverage industry is essential.

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