Shop Volunteer

Your local British Red Cross shop has a variety of activities available for volunteers to support us in. From sorting stock & preparing donated items for sale to providing great customer service to our donors and customers - we have something to suit most people's interests. Our shop is a great place to learn new skills and share existing ones. **We are currently looking for E-commerce volunteers to help us in our shop.** Do you love discovering hidden gems and making a difference? Join us as an In-Shop eCommerce Volunteer and help us turn pre-loved donations into vital funds for people in crisis. E-commerce - typical activities: - Research donated items to find their value and key selling points. - Load item details into our e-commerce system for listing by our central team. - Package and send items to the e-commerce hub for listing and sale. - Track income from online sales and report back to the shop. - Support shop teams by identifying items with online selling potential. Who we're looking for: - Enthusiastic and reliable with an eye for detail. - Comfortable using computers (we'll train you on our system). - Organised and happy to work independently or as part of a team. **When can I volunteer?** A few hours during the week/weekend - as agreed with the shop manager. There is no minimum commitment or fixed hours, we only ask that we agree hours you are confident you can attend and that you let us know where these hours may change. **Interested?** Please click on the apply button and we will be in contact soon. **Not sure?** We have a range of opportunities and activities for volunteers in our shops, these are all available to view and apply to by searching your town/city name on this site. **Diversity** is something we celebrate. We want you to be able to bring your authentic self to the Red Cross and feel that you belong. We want to create an inclusive environment and promote and spread the power of kindness. As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If upfront costs are difficult, you can speak to your volunteering manager about this to find alternatives. We welcome refugees, asylum seekers and others currently in the UK to volunteer with us. We want volunteering to be accessible to everyone. **Health and Safety Statement** We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment. We will also have a conversation with you to discuss any adjustments you may need. As we take great care to ensure that all our volunteers are safe and supported, there may be some locations where we won't be able to host 15-17 year olds. Please get in touch so that we can help you find a suitable volunteering opportunity. If you have any questions before applying, please contact us at

Why we want you: No two days in our shops are ever the same. From the exciting donations that come through our door, to the wonderful customers who shop with us, our shops are ever changing. But one thing that never changes is that we need volunteers to help us to spread the power of kindness.

• Tasks: Creating exciting window displays

Sorting donations for selling in the shop

Helping customers on the shop floor

Using the till

• Skills: No previous experience is needed

A warm smile and a friendly outlook

Complete training (provided) prior to starting

• Benefits: Meet new people and be part of a dynamic and inclusive team

Gain or pass on retail experience

A great opportunity to use your existing skills or gain new ones

Reasonable pre-agreed travel expenses for the role including for attending training

An opportunity to be part of the world's largest humanitarian organisation and the knowledge that you are making a positive difference to people's lives