Liverpool Road Southport SPAR Supervisor

2 weeks ago

Southport PR PL, United Kingdom lawrence hunt & co Full time £24,000 - £32,000 per year

Store Supervisor:

Sunday 2.30pm - 10pm, Wednesday 2.30pm - 10pm

Retail Supervisor

About the Role

We're looking for an experienced and motivated Retail Supervisor to lead our store team. In this role, you'll oversee daily operations, drive sales, deliver exceptional customer service, and ensure the store runs smoothly. You'll set the standard on the shop floor—coaching team members, handling key operational tasks, and creating a positive, productive work environment.

Key Responsibilities

Team Leadership

  • Supervise, support, and motivate team members
  • Delegate tasks effectively to maximise productivity
  • Lead by example, fostering a positive and professional atmosphere

Customer Service

  • Maintain high levels of customer care, ensuring every shopper feels valued
  • Resolve issues and complaints promptly to achieve customer satisfaction
  • Promote offers and encourage upselling to meet sales targets

Store Operations

  • Oversee store cleanliness, organisation, and compliance with health & safety regulations
  • Carry out cash-handling duties, including refunds, exchanges, and daily cash flow management
  • Take responsibility for store closing procedures
  • Monitor for loss prevention and report any suspicious activity

Time & Productivity

  • Consistently arrive on time and lead punctuality by example
  • Manage time effectively to ensure smooth and efficient operations

Skills & Experience

  • Proven leadership and team management experience
  • Strong communication and interpersonal skills
  • Excellent organisational abilities and attention to detail
  • Solid understanding of retail operations and procedures
  • Ability to thrive in a fast-paced, customer-focused environment

Why Join Us?

  • Opportunity to lead and develop a dynamic team
  • Staff discounts and employee perks
  • Supportive environment with training and progression opportunities

Job Types: Part-time, Permanent

Pay: Up to £12.71 per hour

Benefits:

  • Company pension
  • Employee discount
  • On-site parking

Experience:

  • Post office: 1 year (required)

Work Location: In person

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