Head of Underwriting Management

Join us as our Head of Underwriting Management to grow your career at the forefront of London market insurance.

At Talbot and AIG, we are reimagining the way we help customers to manage risk. Join us as our Head of Underwriting Management to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.

How you will create an impact

The Head of Underwriting Management is responsible and accountable for the following key areas:

Underwriting Operations

• Keep all underwriting processes under review ensuring that they are appropriate. To make recommendations for change working with the relevant stakeholders to achieve improvements, reporting on progress as and where necessary;
• Support the Active Underwriter to ensure that brokers' services are evaluated rigorously and reported on;
• Oversee and manage the syndicate's relationship with its external reviewers, ensuring any agreed processes are adhered to by all relevant parties, including that agreed feedback is assimilated by underwriters;
• Keep TUL's compliance with Lloyd's Minimum Underwriting Standards under review, to ensure there are controls in place to facilitate compliance, and that there is monitoring and reporting in place to demonstrate evidence of compliance. Where aspects of sub-optimal performance are identified, to resolve and/or escalate as appropriate; For the avoidance of doubt, this includes:
• Maintaining the syndicate's analysis document showing how it complies with all aspects of the minimum standards, identifying where there are gaps, and escalating as necessary;
• Work with Talbot overseas offices to ensure that each office has its own controls in place to comply with the applicable Lloyd's minimum standards and the responsibilities that each office has as a Lloyd's coverholder. To surface any material issues with the office head and/or the Chief Underwriting Officer as appropriate, thereafter monitor resolution of such issues;
• Assist the offices in understanding the terms of the binding authority and providing guidance to each office in complying with the binding authority and to ensure this process is streamlined and as consistent as possible;

Delegated Authority

• Manage the delegated underwriting management function ensuring that all underwriting disciplines and controls necessary for the underwriting of binding authorities are adhered to. Escalate issues s necessary. Where appropriate, support the underwriters in complying with the Conduct Risk requirements of binding authorities
• Participate in the administrative sign off process of binding authorities, and where material issues are identified that involve underwriters, raise them with the relevant Head of Division and/or escalate to the Active Underwriter /CUO for resolution;

Product Risk Oversight

• Receive reporting in respect of High Product Risk business making sure that this is timely and that it is acted upon;

What you'll need to succeed

• This is a senior role within the Syndicate therefore we require candidate's to have a deep understanding of underwriting and underwriting operations
• A wide experience in all matters relating to underwriting in terms of process, procedure, compliance and legal would be an advantage
• Knowledge of Lloyd's operational processes and systems
• Experience in dealing with the various pressures and issues that arise for Overseas Offices – especially in connection with binders and the binder arrangements used for these offices
• A good grounding in and understanding of Wordings
• A good understanding of the distribution chains available to the syndicate, with specific emphasis on understanding the dynamics around Lloyd's brokers and the landscape that applies
• No specific qualifications required, although ACII is useful
• Able to multi-task
• Excellent communication skills
• Ability to stay calm in pressured situations
• Ability to negotiate and to align different and potentially conflicting work streams
• Ability to influence especially given the multi-relationship alignments needed between Underwriting and all other areas of the company
• Confidence to take decisions

Ready to take your career to the next level? We would love to hear from you.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to

Functional Area:

UW - UnderwritingTalbot Underwriting Services Ltd (TS1)