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This is an outstanding career opportunity with a market leader committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve.

This is a great opportunity for an ambitious and dedicated individual to have a real impact on the success of this centre.

Main Duties

• To ensure the highest possible standards of health and safety and customer care within the Centre.
• To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.
• To assume shift management responsibility for the Centre to maximise the total performance of the Centre and maintain the highest standards of customer care.
• To ensure the provision of a clean, high quality facility and exciting and innovative Leisure Centre programmes.
• To act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre.
• To be available to work poolside on a regular shift or as and when required to ensure the delivery of the Centre programme
• To ensure all Health and Safety procedures and responsibilities are carried out at all times.
• To assist the Centre/Contract Manager in providing appropriate staff training and development.
• To ensure that the objectives of the contract are achieved and the appropriate financial systems and procedures are implemented.
• To ensure all staff are kept informed of the Centre's activities and special events.
• To achieve maximum levels of participation in all courses and activities.
• To assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products.
• To ensure sufficient staff are available for the safe, high quality functioning of the Centre.
• To assist in the management of the Centre's quality assurance systems and procedures.
• To coach and teach as required and generally assist with the running of events.
• To act as a main key holder for the Centre and be responsible for opening and closing of the building and emergency call-outs.
• To undertake any regulatory requirements.
• To be responsible and accountable for cash handling as required.
• To undertake any other duties as may be required by the Centre/Contract Manager to ensure that the business objectives of the contract are achieved.
• To assist in driving sales and increasing retention rates.
• To deliver inductions and programs to members

The Person

• The successful candidate will preferably have knowledge and skills in the Leisure or a related industry in a small/medium sized enterprise.
• An NPLQ (National Pool Lifeguard Qualification) is desirable but not essential as full training can be provided for the right candidate.
• Will be a qualified swimming instructor or willing to work towards the SEQ Level 2 Swim instructor Qualification.
• Will be able to gain acceptance and respect from clients and the teams involved.
• Will be able to build strong relationships with customers, clients and employees.
• Will be able to communicate at different levels of the organisation, both listen and direct.
• Will be able to meet the demands of the role by working additional hours when required.
• Will be able to demonstrate clear identification with all customer requirements.
• Will be able to maintain and be committed to good employee relations and deliver quality training.
• Will be able to perform recreation assistant duties when required.
• Will be flexible and have the ability to work at other centres within the contract as and when required

What can CAF offer you?

• Competitive salary
• Generous annual leave
• Free gym membership for you and a nominated person
• Employee health cash plan
• Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending
• Cycle to Work scheme
• Pension Scheme
• Company sick pay
• Career progression
• Training and development

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